Business Apprenticeship
ORTON ELECTRICAL SERVICES LTD
WOLVERHAMPTON (WV5 8AZ)
Closes in 12 days (Tuesday 2 June 2026 at 11:59pm)
Posted on 20 May 2026
Contents
Summary
Orton Group are looking for a Level 3 Business Apprentice for their busy office in Wombourne. Booking appointments and general office administrative duties.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday (times to be confirmed).
40 hours a week
- Start date
-
Tuesday 9 June 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Processing of engineers’ timesheets
- Ordering materials / subcontractors in a timely manner
- Booking appointments with tenants for surveys / works to be carried out, to include lettering and mail merge / telephone communications
- General office typing and administrative duties
- Interaction/communication with customers
- Development/improvement of internal systems to assist in the smooth running of contracts
- Update software including creating new jobs/booking them in/assigning to engineers and control the status updates on the system
- Liaison with and reporting to the housing authorities / clients with the weekly updates of jobs completed / issues
- Monitor progress of jobs and advise CM/PM accordingly
- Liaise with other departments as required
Where you'll work
POOLHOUSE ROAD
WOMBOURNE
WOLVERHAMPTON
WV5 8AZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY OF WOLVERHAMPTON COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training will be completed through City of Wolverhampton College
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
About this employer
Launched in 1991 as a one-man enterprise, Orton Group has grown to become one of the leaders in its field, boasting a team of top industry talent, a wealth of combined experience and expertise, and a renowned reputation for delivering comprehensive works on behalf of major clients on sought-after £multi-million projects.
After this apprenticeship
- There may be the opportunity of a full-time position upon completion of your apprenticeship
Ask a question
The contact for this apprenticeship is:
CITY OF WOLVERHAMPTON COLLEGE
The reference code for this apprenticeship is VAC2000032459.
Apply now
Closes in 12 days (Tuesday 2 June 2026 at 11:59pm)