Junior Customs Brokerage Agent Apprentice

EFRET LTD

AVIATION PARK WEST (BH23 6EA)

Closes in 9 days (Friday 29 May 2026 at 11:59pm)

Posted on 19 May 2026

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Summary

This apprenticeship develops future customs professionals. You will gain hands-on experience in customs brokerage while working towards qualification. Through structured training, you will learn customs procedures to ensure goods move across borders. Ideal for school leavers or new to the industry seeking a career in customs brokerage.

Wage

£16,000 a year

Minimum wage rates (opens in new tab)

Training course
Supply chain practitioner (fast-moving consumer goods (FMCG)) (level 3)
Hours
0830-1630 Hrs Monday - Friday.

37 hours 30 minutes a week

Start date

Tuesday 30 June 2026

Duration

1 year 10 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Assist with the preparation and submission of customs declarations in line with HMRC regulations and internal procedures, under supervision
  • Learn how to review shipping documentation to ensure accuracy and completeness before submission
  • Support the processing of customs amendments, ensuring updates are accurately recorded
  • Maintain organised and accurate records to support compliance and audit readiness

Where you'll work

SUITE 111
SMARTBASE
TARGET ROAD
AVIATION PARK WEST
BH23 6EA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SUPPLY CHAIN ACADEMY LIMITED

Training course

Supply chain practitioner (fast-moving consumer goods (FMCG)) (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Manage the flow of fast-moving consumer goods products or services based on evolving and changing information.
  • Use standard operating procedures.
  • Support customers with supply chain enquiries.
  • Use IT systems for the supply chain; Company and customer systems. Applies cyber security and GDPR regulations and policies.
  • Use continuous improvement techniques in the fast-moving consumer goods supply chain.
  • Lead and participate in problem solving activities: 5 whys, fishbone analysis.
  • Use capacity planning to inform fast-moving consumer goods supply chain processes.
  • Apply team working principles.
  • Escalate issues and tasks.
  • Analyse data against supply chain key performance indicators to identify trends and themes that affect the fast-moving consumer goods supply chain.
  • Plan and adhere to customer lead times.
  • Use data analysis outcomes to inform decision making in the supply chain function.
  • Develop and implement a supply plan, for example, supply planning, production planning, demand planning, operations planning - logistics, commercial planning.
  • Use order management tools to capture customer orders.
  • Communicate with others verbally for example, colleagues and stakeholders.
  • Communicate in writing with others for example, internal and external customers, colleagues, and managers.
  • Comply with health and safety legislation, regulations, standards, and guidance.
  • Follow equity, diversity, and inclusion principles.
  • Apply quality assurance procedures.
  • Identify and document hazards and risks in the workplace. Apply control measures.
  • Record or enter information - paper based or electronic; risk assessments, handover documents, work sheets, checklists, and any legal reporting requirements.
  • Comply with sustainability principles and regulations including efficient use of resources, recycling, reuse and safe disposal of waste.
  • Identify, organise and use resources, including team members, to plan and complete tasks, with consideration for cost and quality.
  • Manage the flow of fast-moving consumer goods products or services based on evolving and changing information.
  • Use standard operating procedures.
  • Support customers with supply chain enquiries.
  • Use IT systems for the supply chain; Company and customer systems. Applies cyber security and GDPR regulations and policies.
  • Use continuous improvement techniques in the fast-moving consumer goods supply chain.
  • Lead and participate in problem solving activities: 5 whys, fishbone analysis.
  • Use capacity planning to inform fast-moving consumer goods supply chain processes.
  • Apply team working principles.
  • Escalate issues and tasks.
  • Analyse data against supply chain key performance indicators to identify trends and themes that affect the fast-moving consumer goods supply chain.
  • Plan and adhere to customer lead times.
  • Use data analysis outcomes to inform decision making in the supply chain function.
  • Develop and implement a supply plan, for example, supply planning, production planning, demand planning, operations planning - logistics, commercial planning.
  • Use order management tools to capture customer orders.
  • Communicate with others verbally for example, colleagues and stakeholders.
  • Communicate in writing with others for example, internal and external customers, colleagues, and managers.
  • Comply with health and safety legislation, regulations, standards, and guidance.
  • Follow equity, diversity, and inclusion principles.
  • Apply quality assurance procedures.
  • Identify and document hazards and risks in the workplace. Apply control measures.
  • Record or enter information - paper based or electronic; risk assessments, handover documents, work sheets, checklists, and any legal reporting requirements.
  • Comply with sustainability principles and regulations including efficient use of resources, recycling, reuse and safe disposal of waste.
  • Identify, organise and use resources, including team members, to plan and complete tasks, with consideration for cost and quality.

Training schedule

Training will take place online via Teams on a monthly basis.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 or above)
  • Maths (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Willingness to learn

About this employer

Founded in 2005, Efret is a leading logistics and customs specialist operating across 27 European countries and North Africa. Part of GB Global since 2021, the company combines innovative technology with a people-first approach to deliver reliable and cost-effective transport solutions. Efret is committed to developing future talent through hands-on training, industry expertise, and career progression opportunities.

After this apprenticeship

We would like to offer a full-time position in our Customs Department with great evolution prospects with Efret or even the Group.

Ask a question

The contact for this apprenticeship is:

SUPPLY CHAIN ACADEMY LIMITED

The reference code for this apprenticeship is VAC2000032312.

Apply now

Closes in 9 days (Friday 29 May 2026 at 11:59pm)