Business Admin Apprenticeship at Pleckgate High School
EDUCATION PARTNERSHIP TRUST
Blackburn (BB1 8QA)
Closes on Thursday 2 July 2026
Posted on 19 May 2026
Contents
Summary
To work within the Administration Team to provide excellent customer service, communication and a high-quality administration service to staff in school, parents and the local community.
Please note this Apprenticeship will be a Level 2 Apprenticeship - Administration Assistant
- Wage
-
£15,392 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 09:00 - 17:00 (Term time Only)
37 hours a week
- Start date
-
Tuesday 1 September 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- To act as the initial point of contact for visitors to school in reception, meeting and greeting, manage visitor sign in and issuing lanyards according to safeguarding requirements
- To provide clerical and administrative support in relation to the production of specific materials, for example, newsletters, school prospectus and reports
- To carry out a range of administrative tasks, correspondence to parents, information to staff, photocopying, liaison with staff, pupils and parents
- To work as part of a team and support the roles of others at all times in providing a high-quality administrative service
- Able to support at school events when required such as parents evening, celebration or achievement evenings
- To support the administration of health and safety documentation
- To manage electronic and paper based filing systems, reviewing operating practices and implementing improvements where necessary
Produce lists/information/data as required, for example pupil data - To filter incoming/outgoing mail: sorting, redirecting, and acting as appropriate
- Maintain manual and computerised records/management information systems
- Undertake word-processing, spreadsheets and other IT tasks
- Liaise with parents/staff etc around attendance, sickness of pupils
- To assist in exam invigilation as and when required
- To work as part of a team and support the role of others at all times contributing to the overall work and ethos of the school
- To undertake personal development through training and other learning activities including performance management, as required
- Signpost staff, pupils and others in order to receive general advice and guidance
- Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
Where you'll work
Education Partnership Trust
Pleckgate Road
Blackburn
BB1 8QA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BLACKBURN COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The Apprentices will study at Blackburn College one day per week
Requirements
Essential qualifications
GCSE in:
- English Literature (grade 5 or above)
- GCSE English Language (grade 5 or above)
- Maths (grade 5 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
- Initiative
- Able to meet deadlines
- Written Communication Skills
- Experience of Arbor
- Experience of Edulink
- Knowledge Equal Opportunities
- Research Skills
- Flexible Approach
About this employer
We are a large secondary School, part of Education Partnership Trust (EPT) situated on the northern outskirts of Blackburn. Our school community is made up of 1350 students and 180 staff with excellent facilities to benefit both the school and local community. Pleckgate High School is a thriving Multicultural community that places the best interests of young people at the heart of everything we do.
http://www.pleckgate.com (opens in new tab)
Company benefits
- Healthcare cash back plan provided free by the Trust
- Cycle to work scheme
- Access to government pension schemes
- Free parking
After this apprenticeship
- Progress onto a permenant role for the right candidate
Ask a question
The contact for this apprenticeship is:
BLACKBURN COLLEGE
Apprenticeship Team
apprenticeships@blackburn.ac.uk
The reference code for this apprenticeship is VAC2000032095.
Apply now
Closes on Thursday 2 July 2026