Apprentice Coordinator
Liverpool City Council
Liverpool (L3 1AH)
Closes in 16 days (Monday 1 June 2026)
Posted on 15 May 2026
Contents
Summary
This apprenticeship position will offer a valuable opportunity to begin a career in commissioning while supporting the fast-paced transformation of Adult Social Care and Health services in Liverpool.
- Wage
-
£24,796 a year
- Training course
- Quality practitioner (level 4)
- Hours
-
Monday - Friday.
35 hours a week
- Start date
-
Monday 20 July 2026
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Support and organise work that contributes to our Adult Social Care transformation programme, making sure services deliver better outcomes for people and good value for money
- Work with and support Commissioning/Quality Assurance Managers on a variety of tasks across Strategic Commissioning, Quality Assurance, and Prevention and Early Intervention
- Coordinate activities that involve people who use services, their carers, and providers, to ensure their voices help shape our services
- Support Commissioning/Quality Assurance Managers when they work with carers, advocates, health partners and other organisations to understand local needs
- Assist with collecting, organising and presenting information that helps us understand how services are performing
- Using analytical data (with support) from systems like Power BI and external sources such as ICB data to support commissioning decisions
Where you'll work
Cunard Building
Water Street
Liverpool
L3 1AH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
MBKB LTD
Training course
Quality practitioner (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Identify, interpret and apply relevant legal, governmental or industry regulations affecting the organisation.
- Communicate using appropriate methods (verbal, written, visual) to influence internal and external stakeholders, using appropriate questioning techniques such as open questions, leading questions.
- Identify, collect and analyse relevant quality data using appropriate tools and techniques such as Pareto analysis, statistical methods and trending analysis.
- Apply methods and tools to improve the quality performance of processes, products and services such as production control plans, standardised work, use of failure modes and effects.
- Identify, analyse and prioritise quality specific risks and opportunities. Support the development, implementation and effectiveness of resulting actions.
- Plan and conduct system, product or process audits.
- Assess the effectiveness of the measurement systems using tool such as Measurement Systems Analysis.
- Identify requirements from technical documents, commercial input or stakeholder statements and converting to definitions that can drive the organisations processes
- Identify gaps in process performance and develop improvement plans to close gaps.
- Apply structured problem solving including identification, definition, measurement, analysis, improvement and control methods and tools.
- Communicate organisational quality strategy to all levels of the organisation.
- Identify who the internal and external stakeholders are and their current and optimal positions (such as hostile, help it work, opposed, uncooperative, indifferent, hesitant, enthusiastic support) required to support quality related activities.
- Identify, interpret and apply relevant legal, governmental or industry regulations affecting the organisation.
- Communicate using appropriate methods (verbal, written, visual) to influence internal and external stakeholders, using appropriate questioning techniques such as open questions, leading questions.
- Identify, collect and analyse relevant quality data using appropriate tools and techniques such as Pareto analysis, statistical methods and trending analysis.
- Apply methods and tools to improve the quality performance of processes, products and services such as production control plans, standardised work, use of failure modes and effects.
- Identify, analyse and prioritise quality specific risks and opportunities. Support the development, implementation and effectiveness of resulting actions.
- Plan and conduct system, product or process audits.
- Assess the effectiveness of the measurement systems using tool such as Measurement Systems Analysis.
- Identify requirements from technical documents, commercial input or stakeholder statements and converting to definitions that can drive the organisations processes
- Identify gaps in process performance and develop improvement plans to close gaps.
- Apply structured problem solving including identification, definition, measurement, analysis, improvement and control methods and tools.
- Communicate organisational quality strategy to all levels of the organisation.
- Identify who the internal and external stakeholders are and their current and optimal positions (such as hostile, help it work, opposed, uncooperative, indifferent, hesitant, enthusiastic support) required to support quality related activities.
Training schedule
Training for this apprenticeship is online via online classroom and meetings with your work coach
Requirements
Essential qualifications
GCSE in:
- English (grade A*-C/9-4)
- Maths (grade A*-C/9-4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Team working
- Non judgemental
Other requirements
Enhanced DBS is required.
About this employer
The city of Liverpool is world-famous for its cultural offer, and our greatest asset is our people. Our residents deserve the very best from those who serve them and have a council they can be proud of - and you can help play a part in this. We value our employees and aim to create a positive, progressive, and open work culture that supports everyone to thrive.
After this apprenticeship
Possibility of a permanent position (subject to funding).
Ask a question
The contact for this apprenticeship is:
MBKB LTD
apprentices@liverpool.gov.uk
The reference code for this apprenticeship is VAC2000031907.
Apply now
Closes in 16 days (Monday 1 June 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.