Building Control Business Administration Apprentice

Spelthorne Borough Council

Surrey (TW18 1XB)

Closes in 12 days (Tuesday 26 May 2026)

Posted on 12 May 2026

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Summary

Spelthorne Borough Council is offering a fantastic opportunity for a highly motivated, innovative and enthusiastic individual to join our Building Control Team as a Building Control Business Administration Apprentice. 

• Wage:

  £24,335 a year

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday to Friday. Spelthorne Borough Council offers flexible working hours.

  36 hours a week

• Start date:

  Monday 6 July 2026

• Duration:

  2 years

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• To provide high-quality administrative support to the Building Control team
• Develop professional skills in data handling, customer service, recordkeeping, KPIs monitoring, and general office administration
• Maintain accurate electronic records for Building Control applications, notices, inspections, and correspondence, using the Council’s specialist IT systems
• Assist in validating submitted Building Regulation applications under supervision
• Carry out routine administrative tasks including scanning, printing, filing, indexing, and archiving documents
• Support the production, collation, and submission of statistical information, performance data, and KPI tracking reports in line with operational standards  
• Assist with the organisation and maintenance of digital record systems, ensuring accuracy and compliance with data protection legislation 

Where you'll work

Council Offices
Knowle Green
Staines-upon-Thames
Surrey
TW18 1XB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WAVERLEY BOROUGH COUNCIL

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

• English (grade 4 or equivalent)
• Maths (grade 4 or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Team working

About this employer

Spelthorne is a small council with great people—dedicated, passionate, and proud of the work they do. You’ll be joining a supportive, flexible team and forward-thinking team committed to sustainable growth and community wellbeing. This is your chance to make a tangible impact on the borough’s future while developing your career in a supportive and ambitious environment.

https://www.spelthorne.gov.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

• The administration role may be a gateway to further career opportunities, such as management or senior support roles

Ask a question

The contact for this apprenticeship is:

WAVERLEY BOROUGH COUNCIL

The reference code for this apprenticeship is VAC2000031174.

Apply now

Closes in 12 days (Tuesday 26 May 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.