Business Administration Apprentice

CHRISTY PLUMBING & HEATING LIMITED

BEDFORD (MK41 6AJ)

Closes in 20 days (Monday 1 June 2026 at 11:59pm)

Posted on 11 May 2026

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Summary

Small friendly company working from Clapham, Bedfordshire. You will learn a broad range of office skills.

Wage

£15,600 a year

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Training course
Business administrator (level 3)
Hours
Monday to Friday, 37.5 hours per week. Exact shifts to be confirmed.

37 hours 30 minutes a week

Start date

Wednesday 1 July 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Taking enquiries by telephone, email & social media
  • Booking plumbing & heating jobs with customers
  • Producing quotations, issuing invoices, other financial management
  • Working with computer software for: finance, customer relationship management, emails, reporting
  • Operational support organising purchases, vehicle management, training

Where you'll work

199 HIGH STREET
CLAPHAM
BEDFORD
MK41 6AJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BEDFORD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Level 3 Business Administration Apprenticeship Standard
  • Based in Clapham, North Bedfordshire
  • Training at Bedford College probably day release

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 3)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative

About this employer

We are a highly regarded Bedford based plumbing & heating company, established now for over 13 years. With 3 office staff and 7 engineers, we are a close knit supportive team who will teach you much about life skills and work and enable you to shine.

http://www.christyplumbing.co.uk (opens in new tab)

After this apprenticeship

Possible full-time employment may be available upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

CHRISTY PLUMBING & HEATING LIMITED

Sarah Christy

info@christyplumbing.co.uk

01234 325620

The reference code for this apprenticeship is VAC2000030903.

Apply now

Closes in 20 days (Monday 1 June 2026 at 11:59pm)