Facilities Supervisor Apprentice at the London Museum

MUSEUM OF LONDON

London (EC2Y 5HN)

Closes in 24 days (Sunday 7 June 2026)

Posted on 12 May 2026


Summary

Working as a part of the expanding Estates team, you will be supporting colleagues in the delivery of hard and soft facilities management (FM) services. You will be joining the team during a vital new chapter in the London Museum's history as we move towards the opening of our state-of-the-art Smithfield site.

Wage

£14,560 to £23,132.20, depending on your age

National Minimum Wage

Minimum wage rates (opens in new tab)

Training course
Facilities management supervisor (level 3)
Hours
Mon- Fri. Shifts TBC.

35 hours a week

Start date

Monday 8 June 2026

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Working as a part of the expanding Estates team, you will be supporting colleagues in the delivery of hard and soft facilities management (FM) services. You will be joining the team during a vital new chapter in the London Museum's history as we move towards the opening of our state-of-the-art Smithfield site.

You will be integral in the day-to-day functioning of the museum sites, reporting to the Facilities Manager for the London Museum Smithfield, and you will bring your enthusiasm and can-do attitude to the role. As part of this role, you will complete a Facilities Management Supervisor apprenticeship, which will help you kickstart a career in facilities management.

Main responsibilities

  • Studying for and completing the learning activities required for the Facilities Management Supervisor apprenticeship.
  • Help keep records and databases up to date to provide accurate management information monthly.
  • Support the FM team in the day-to-day management of hard and soft FM services.
  • Build strong working relationships with the team and colleagues across all sites.
  • Working with the Sustainability Lead, take part in weekly and monthly Energy Management Meetings.
  • Induct contractors, produce permits to work and book invigilation with security.
  • Using the Computer-Aided Facilities Management (CAFM) system, log and manage reactive work tasks, ensuring that relevant stakeholders are kept updated.

Where you'll work

London Museum London Wall
London
EC2Y 5HN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CAPITAL CITY COLLEGE GROUP

Training course

Facilities management supervisor (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Supervise the facilities management function.
  • Comply with health and safety regulations, building regulations, codes of practice and organisational policies and procedures.
  • Comply with risk assessments, method statements and safe systems of work and apply control measures.
  • Supervise others when using facilities management environment tools and equipment for example, plant, machinery, electrical equipment, manual tools.
  • Apply sustainable processes and practices, monitoring and solving sustainability problems which impact climate change in the facilities management function within their organisation.
  • Use resources to complete tasks, with consideration for cost, quality, safety, security and environmental impact.
  • Lead a team of facilities personnel.
  • Apply problem solving techniques to create solutions to complex problems within limits of authority within own role and consult line management.
  • Plan, prioritise and delegate tasks to the facilities team for completion.
  • Use information and digital technology to analyse data to monitor performance.
  • Create, maintain and enhance collaborative working relationships with internal and external stakeholders.
  • Communicate verbally with internal and external stakeholders Give and receive information. Matching style to audience. Recognising barriers in communication and how to overcome them. Facilities terminology.
  • Investigate queries to find underlying cause and identify potential solutions.
  • Apply financial management principles in department budget spending.
  • Apply continuous improvement techniques to devise potential solutions.
  • Communicate with internal and external stakeholders using sector specific terminology through written means.
  • Supervise the facilities management function.
  • Comply with health and safety regulations, building regulations, codes of practice and organisational policies and procedures.
  • Comply with risk assessments, method statements and safe systems of work and apply control measures.
  • Supervise others when using facilities management environment tools and equipment for example, plant, machinery, electrical equipment, manual tools.
  • Apply sustainable processes and practices, monitoring and solving sustainability problems which impact climate change in the facilities management function within their organisation.
  • Use resources to complete tasks, with consideration for cost, quality, safety, security and environmental impact.
  • Lead a team of facilities personnel.
  • Apply problem solving techniques to create solutions to complex problems within limits of authority within own role and consult line management.
  • Plan, prioritise and delegate tasks to the facilities team for completion.
  • Use information and digital technology to analyse data to monitor performance.
  • Create, maintain and enhance collaborative working relationships with internal and external stakeholders.
  • Communicate verbally with internal and external stakeholders Give and receive information. Matching style to audience. Recognising barriers in communication and how to overcome them. Facilities terminology.
  • Investigate queries to find underlying cause and identify potential solutions.
  • Apply financial management principles in department budget spending.
  • Apply continuous improvement techniques to devise potential solutions.
  • Communicate with internal and external stakeholders using sector specific terminology through written means.

Training schedule

Training to include:

Facilities Management Supervisor Level 3

Requirements

Essential qualifications

GCSE or equivalent in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Customer care skills
  • Problem solving skills

Other requirements

London Museum Spaces (located at London Wall); London Museum Docklands; London Museum Stores (located in Hoxton); and London Museum Smithfield.

About this employer

London Museum cares for over seven million objects, including a Guinness World Record-holding archaeological archive, which showcase the lives and stories of Londoners over 450,000 years. The London Collection is a three-dimensional, multimedia biography of the city and its people. It is especially strong for some aspects of London’s history, including but not limited to archaeological treasures, the history of work and social conditions, protest, the struggle for women’s suffrage, ceramics, fashion, photography and oral histories of Londoners’ lives.

After this apprenticeship

Possibility for a permanent position upon completion.

Ask a question

The contact for this apprenticeship is:

CAPITAL CITY COLLEGE GROUP

The reference code for this apprenticeship is VAC2000030790.

Apply now

Closes in 24 days (Sunday 7 June 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.