Business Admin L3 Apprentice (Commercial)

BARRETT STEEL LIMITED

Scunthorpe (DN16 5AF)

Closes in 11 days (Monday 25 May 2026)

Posted on 11 May 2026

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Summary

This apprenticeship needs a person who is an organised administrator and an excellent communicator, good with people over the phone and in person. You will study at North Lindsey College 1 day per week and the other 4 days in business working on the core business activities. 

• Wage:

  £16,000 a year

  Minimum wage rates (opens in new tab)

  Monthly pay

• Training course: Business administrator (level 3)
• Hours: Monday to Friday, between 9am to 5pm.

  37 hours 30 minutes a week

• Start date:

  Wednesday 1 July 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Incoming call answering, fielding customer enquiries to the appropriate person
• Checking stock availability and raising quotations
• Following up on sales quotes and maintaining client records
• Responding to non-sales queries such as order progression updates, transport queries, incorrect/missing items etc
• Contact customers to obtain missing information and respond to queries
• Raise sales orders in the system and liaise with operations/transport and sales to ensure smooth order progression through processing and delivery
• To maintain customer account details to ensure up-to-date contact, delivery and unloading information is on file; to provide relevant information to purchasing, accounts, works and transport departments to ensure the company complies with Health & Safety legislation and can exceed our customers’ expectations on customer service
• All related administration  

Where you'll work

Barrett Constructional Steel
Glebe Road
Scunthorpe
DN16 5AF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DN COLLEGES GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

On the job training plus 1 day per week spent at North Lindsey College.

Requirements

Desirable qualifications

GCSE in:

• English (grade 5)
• Maths (grade 5)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Number skills
• Team working
• Initiative

About this employer

Barrett Steel are the UK’s largest steel stockholder with over 160 years of heritage. Family owned, the group is made up of 29 sites and holds over 120,000 tonnes of steel stock. Barrett Steel is committed to providing innovative and exceptional service by continuously investing in our people and the latest processing machinery and materials handling equipment to keep us at the forefront of innovation and customer satisfaction.

http://www.barrettsteel.com (opens in new tab)

Company benefits

• 25 days holidays plus bank holidays
• Discounts on retail and leisure
• Access to Health & Wellbeing Services
• Pension
• Life assurance

After this apprenticeship

The role will become a permanent administrative role. 

Ask a question

The contact for this apprenticeship is:

BARRETT STEEL LIMITED

Lindsay Clarke

Lindsay.Clarke@barrettsteel.com

07841795676

The reference code for this apprenticeship is VAC2000030554.

Apply now

Closes in 11 days (Monday 25 May 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.