HR Apprentice

RAYMOND JAMES INVESTMENT SERVICES LIMITED

London (EC2Y 9LY)

Closes in 31 days (Sunday 7 June 2026 at 11:59pm)

Posted on 7 May 2026

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Summary

The programme combines formal study with on-the-job learning and training, at the end of which you may be offered a permanent position with Raymond James. You will study for the CIPD Foundation Certificate in People Practice qualification. 

Wage

£26,936 a year

Check minimum wage rates (opens in new tab)

Training course
HR support (level 3)
Hours
Monday to Friday 9am to 5pm

37 hours 30 minutes a week

Start date

Monday 5 October 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Providing day-to-day team support, helping to keep processes running smoothly and efficiently
  • Coordinating meetings, managing Outlook diaries, and ensuring everything is organised and on track
  • Supporting team projects and contributing ideas to improve ways of working
  • Collaborating with colleagues across different departments to understand how the business connects
  • Acting as a reliable point of contact within your team for queries and coordination
  • Preparing documents such as presentations, reports, and meeting materials
  • Managing correspondence, including emails and phone enquiries
  • Maintaining accurate records using internal systems
  • Supporting with data gathering and liaising with third-party providers
  • Building your understanding of financial services processes, including regulatory requirements

Requirements:

  • A minimum of 5 GCSEs (or equivalent) at grade C/4, including English and maths
  • A willingness to learn and to develop new skills
  • A professional, methodical, and organised approach, with good time management
  • Good attention to detail particularly with written information
  • Strong interpersonal and communication skills, with the confidence to challenge when appropriate
  • A good working knowledge of MS Office, in particular Excel, Word and Outlook

Demonstrate Our Values:

  • We put clients first. If we do what’s right for our clients, the firm will do well, and we’ll all benefit
  • We act with integrity. We put others above self, and what’s right above what’s easy. We believe doing well and doing good aren’t mutually exclusive
  • We think long term. We act responsibly, taking a conservative approach that translates into a strong, stable firm for clients, wealth managers, associates, and shareholders
  • We value independence. We respect autonomy, celebrate individuality and welcome diverse perspectives, while encouraging collaboration and innovation

Where you'll work

Ropemaker Place
25 Ropemaker Street
London
EC2Y 9LY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

JUST IT TRAINING LIMITED

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

As part of this apprenticeship, the apprentice will study the Foundation Certificate in People Practice accredited by the CIPD.

Apprentices will be required to attend a series of workshops to study 4 mandatory modules:

  • Business, Culture and Change in Context
  • Principles of Analytics
  • Core Behaviours for People Professionals
  • Essentials of People Practice

HR Support Level 3 Apprenticeship Standard:

  • You will also receive full training and support from the apprenticeship team to increase your skills
  • Your training will include gaining a Level 3 HR Support qualification

Requirements

Essential qualifications

GCSE in:

  • English (grade Grade C/4 +)
  • Maths (grade Grade C/4 +)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

About this employer

At Raymond James Wealth Management, clients are at the heart of everything we do. Our client-centric approach, combined with a full-service offering, local insight and regional presence, enables our wealth managers to deliver trusted advice and personalised solutions.

Raymond James Wealth Management, comprising of previously known Raymond James Investment Services and Charles Stanley, building on the heritage of these two established firms and underpinned by over two hundred years of local expertise.

Raymond James Wealth Management Limited is regulated by the Financial Conduct Authority.

https://www.raymondjames.uk.com/about-us (opens in new tab)

After this apprenticeship

  • Potential full-time position for the right candidate after completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

JUST IT TRAINING LIMITED

The reference code for this apprenticeship is VAC2000030332.

Apply now

Closes in 31 days (Sunday 7 June 2026 at 11:59pm)