GP Practice Administrator Apprentice - Jubilee Park Medical Partnership

THE JUBILEE PARK MEDICAL PARTNERSHIP

Nottingham, NOTTINGHAM

Closes in 17 days (Thursday 28 May 2026 at 11:59pm)

Posted on 11 May 2026


Summary

Friendly Nottinghamshire GP practice offering a supportive apprenticeship with real experience, training, and career growth. Gain skills, earn while you learn, and work alongside a welcoming healthcare team where your contribution matters from day one.

Wage

£12,480 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Monday - Friday between 8.00am-6.30pm

30 hours a week

Start date

Friday 29 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

 As an Administrator Apprentice at Jubilee Park Medical Partnership, you will play an important role in supporting the smooth day‑to‑day running of a busy GP practice. This role is ideal for someone starting their career who is organised, keen to learn and interested in working in a healthcare environment.

You will be supported by experienced colleagues and your training provider as you develop practical administrative skills while working towards a nationally recognised qualification. No previous experience in healthcare is required — full training and support will be provided.

Your duties will include a range of administrative tasks, such as:

  • Processing incoming patient correspondence, including scanning, coding and attaching letters to electronic patient records accurately and confidentially
  • Summarising paper medical records onto the clinical system, following clear guidance and maintaining a high level of attention to detail
  • Supporting clinicians and the wider team by sending referrals, preparing documents and completing general administrative tasks
  • Carrying out day‑to‑day office duties such as data entry, filing, updating systems and handling patient information appropriately
  • Working as part of a team to support patient care, ensuring confidentiality, professionalism and accuracy at all times
  • This role will help you develop key workplace skills including communication, organisation, IT skills and time management, all within a supportive GP practice setting
  • You will gain valuable experience of how healthcare services operate behind the scenes and build a strong foundation for future career opportunities in administration or healthcare

We are looking for someone who is reliable, willing to learn, and able to work well as part of a team. In return, we offer a friendly, inclusive environment where apprentices are encouraged, supported and given the time and guidance needed to succeed.

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

  • 61 Burton Road, Calrton, Nottingham, NG4 3DQ
  • FRANCKLIN ROAD, LOWDHAM, NOTTINGHAM, NG14 7BG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NOTTINGHAM COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administrator Level 3
  • Functional Skills in English and maths if required
  • 21 months inclusive of 3 month EPA period
  • Monthly College attendance – one day per month Nottingham City Hub Campus
  • Please note that as this is an apprenticeship standard you will be required to sit an end point assessment
  • Please click on the link below for more information regarding End Point Assessment:

https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

Requirements

Essential qualifications

GCSE in:

  • English (grade GCSE or equivalent 9-4)
  • Maths (grade GCSE or equivalent 9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

Other requirements

  • Passing a Disclosure and Barring Service (DBS) check

About this employer

Jubilee Park Medical Partnership is a friendly, well‑established GP practice serving our local communities in Carlton and Lowdham, Nottinghamshire. We are committed to providing high‑quality, patient‑centred care and pride ourselves on being a supportive and inclusive workplace.

Our practice is made up of a multidisciplinary team including GPs, nurses, healthcare assistants, reception and administration staff, all working closely together to deliver excellent services to our patients. We place a strong emphasis on teamwork, professionalism, learning and continuous improvement.

As a training and supportive practice, we value developing staff at all stages of their careers. We encourage questions, provide structured supervision, and are committed to helping individuals build confidence, skills and experience in a real healthcare environment. Patient confidentiality, compassion and respect are at the heart of everything we do.

This apprenticeship role offers an excellent opportunity to gain hands‑on experience in a busy GP practice while working towards a nationally recognised qualification, supported by both the practice team and our training provider.

After this apprenticeship

  • On successful completion of the apprenticeship, there may be opportunities to progress within the practice into a permanent administrative role, with increased responsibilities and salary progression, subject to performance and business need
  • The apprentice will gain valuable experience working in a GP practice and develop transferable skills that support a long‑term career in healthcare administration

Ask a question

The contact for this apprenticeship is:

NOTTINGHAM COLLEGE

The reference code for this apprenticeship is VAC2000030108.

Apply now

Closes in 17 days (Thursday 28 May 2026 at 11:59pm)