Business Administration Apprenticeship

CSS LTD

SMETHWICK (B66 1BB)

Closes in 24 days (Saturday 30 May 2026 at 11:59pm)

Posted on 6 May 2026

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Summary

In the role of business administrator, you will support the daily office operations to assist with the efficient and effective operation of the office. The role involves supporting the admin, transport and purchasing teams with any administration while developing skills in administration, customer service, and business systems.

Wage

£20,800 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Shifts to be confirmed

40 hours a week

Start date

Tuesday 30 June 2026

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

  • Handling incoming calls, emails, and general enquiries
  • Data entry and maintaining company records
  • Supporting meetings (scheduling, taking minutes)
  • Assisting with reports, spreadsheets, and documents
  • Providing customer service support
  • Working with different departments (transport, purchasing, marketing, etc.)
  • Assist with any ad-hoc duties

Where you'll work

100 HALFORDS LANE
HAWTHORNS BUSINESS PARK
SMETHWICK
B66 1BB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SANDWELL COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • An apprenticeship includes regular training with a college or other training organisation
  • At least 20% of your working hours will be spent training or studying

Requirements

Essential qualifications

GCSE in:

  • English Language (grade 4/C)
  • Math (grade 4/C)

Desirable qualifications

Other in:

  • English (grade Pass)
  • Maths (grade Pass)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

About this employer

CSS Support Systems was built on a clear and simple vision: to supply high-quality products and tailored solutions to the construction industry through a trusted network of nominated distributors.

The Corbetts spotted a gap in the market and quickly established a business rooted in reliability, partnership, and exceptional service. From the outset, CSS wasn’t just about delivering products—it was about delivering confidence, consistency, and long-term value.

That philosophy has guided CSS through two decades of steady growth, industry shifts, and economic challenges.

https://cssframebuilder.com/about/ (opens in new tab)

After this apprenticeship

Study towards a recognised qualification (e.g., Level 2 or Level 3 Business Administration)

Opportunities to progress into roles like:

  • Administrative Assistant
  • Office Manage

Ask a question

The contact for this apprenticeship is:

SANDWELL COLLEGE

The reference code for this apprenticeship is VAC2000029819.

Apply now

Closes in 24 days (Saturday 30 May 2026 at 11:59pm)