Operations Assistant Apprentice
TESSIANT LIMITED
LEAMINGTON SPA (CV32 4LN)
Closes on Friday 12 June 2026
Posted on 1 May 2026
Contents
Summary
As part of our continued growth, we’re looking for an Operations Assistant (Apprentice) to join our Operations team. This role is ideal for someone early in their career who is keen to learn how a professional services business operates and wants hands-on experience supporting day-to-day business operations.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday
9:00am - 5:30pm
37 hours 30 minutes a week
- Start date
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Monday 6 July 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The Role:
As an Operations Assistant, you will support the day-to-day operations of the business. You’ll work closely with colleagues across the business, assisting with administration, compliance, HR support, systems management, marketing and general office coordination, while developing strong organisational and professional skills.
Key Responsibilities:
- Supporting the efficient day-to-day running of business operations and internal processes
- Acting as a first point of contact for routine internal operational queries, escalating where appropriate
- Assisting with the maintenance of administrative systems, calendars, tools, and licences (including Microsoft 365 and SharePoint)
- Providing administrative support to HR processes such as onboarding, offboarding, and record keeping
- Assisting with the preparation and organisation of legal and compliance documentation
- Supporting internal governance processes and reporting
- Helping to coordinate meetings, diaries, and internal events
- Supporting office facilities, supplies, and general workplace organisation
- Supporting the marketing team with administrative and organisational tasks
- Providing flexible support across operational improvement activities and day-to-day administration
- Helping identify opportunities to improve administrative efficiency and organisation
About You:
We’re looking for someone organised, proactive, and keen to learn, with a positive and helpful approach to work.
You’ll Bring:
- An interest in business administration or operations
- Good organisational skills and attention to detail
- A willingness to learn and take feedback
- Clear written and verbal communication skills
- Ability to manage tasks and prioritise effectively
- Discretion when handling confidential information
- Basic confidence using Microsoft Office and everyday technology
Development Opportunities:
- Exposure to how a professional services business operates across operations, compliance, HR, marketing and governance
- Practical experience using business systems such as Microsoft 365, SharePoint and internal management tools
- Experience supporting compliance and operational processes in a regulated environment
Where you'll work
7&8
EUSTON PLACE
LEAMINGTON SPA
CV32 4LN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WARWICKSHIRE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
Online Masterclasses and 1/1 learning with your Lecturer and Assessor. You will have a dedicated Work Based Learning Manager to review your ongoing performance.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Number skills
- Team working
- Initiative
About this employer
Tessiant is a dynamic, people-first management consultancy working with some of the world’s leading retail and consumer businesses. We help our clients transform and succeed through strategy, advice, and execution. In just five years, we’ve grown rapidly, earning runner-up at the MCA New Consulting Awards and being named in the Financial Times 1000 Europe’s Fastest Growing Companies 2025.
https://tessiant.com/ (opens in new tab)
Company benefits
- Pension, Flexible Benefits Allowance
- Long term progression to a higher level of education for the right candidate
After this apprenticeship
A full-time job on successful completion of the apprenticeship.
Long term progression to a higher level of education for the right candidate.
Ask a question
The contact for this apprenticeship is:
WARWICKSHIRE COLLEGE
Sarah Ashmore
sashmore@warwickshire.ac.uk
07740419319
The reference code for this apprenticeship is VAC2000029498.
Apply now
Closes on Friday 12 June 2026