Apprentice Pharmacy Service Assistant

Ludham and Stalham Green Surgeries

Norfolk (NR29 5AB)

Closes in 16 days (Sunday 17 May 2026 at 11:59pm)

Posted on 30 April 2026

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Summary

We are offering the opportunity for an apprenticeship in our busy, local, community dispensary. We are set over two sites, Ludham and Stalham and you will be an essential part of friendly team working closely with the public and wider practice team.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Pharmacy services assistant (level 2)
Hours
Monday to Friday, 8:00am - 6:00pm. No evenings or weekends.

37 hours 30 minutes a week

Start date

Monday 1 June 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Handing out medication to the public
  • Dispensing medication
  • Ordering stock
  • Telephone queries
  • Administrative tasks

Where you'll work

Staithe Road
Ludham
Great Yarmouth
Norfolk
NR29 5AB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WEST SUFFOLK COLLEGE

Training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Training schedule

  • Pharmacy Services Level 2 Apprenticeship Standard
  • One day a week dedicated training time
  • Onsite training at each practice

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)
  • Science (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Customer care skills
  • Administrative skills
  • Number skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

We are a small, dual site, general practice set in Ludham and Stalham serving the local community. Our most recent CQC rating was outstanding and we operate as a training practice for nurses, doctors and staff.

After this apprenticeship

  • Fully qualified dispenser
  • Senior dispenser
  • Registered technician
  • Accuracy checking technician

Ask a question

The contact for this apprenticeship is:

Ludham and Stalham Green Surgeries

Megan Buck

megan.buck1@nhs.net

01692 666217

The reference code for this apprenticeship is VAC2000029295.

Apply now

Closes in 16 days (Sunday 17 May 2026 at 11:59pm)