Business Admin Apprentice

OPTIMUM SKILLS LTD

Gateshead (NE8 3AH)

Closes in 30 days (Sunday 31 May 2026 at 11:59pm)

Posted on 30 April 2026


Summary

We are seeking a motivated Business Administration Apprentice to join our team. This position offers an opportunity to gain experience in office management and administrative functions within a professional environment. The ideal candidate will be organised and possess strong communication skills to support various business operations.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday, 08:30 - 17:00

37 hours 30 minutes a week

Start date

Monday 1 June 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Assist with day-to-day administrative tasks, including data entry and document organisation the team with scheduling appointments and managing calendars
  • Handle correspondence via phone, email, and other communication channels with professionalism and courtesy
  • Maintain accurate records using Microsoft Office applications, Google Workspace, and QuickBooks
  • Prepare reports and presentations as required
  • Support invoicing, billing, and basic bookkeeping activities
  • Contribute to organising meetings, events, and office supplies management
  • Perform general clerical duties such as photocopying, filing, and scanning documents

Where you'll work

8-10 Saltmeadows Road
Gateshead
NE8 3AH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

OPTIMUM SKILLS LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This role provides valuable exposure to business operations and administrative procedures, ideal for individuals seeking to develop their career in office management or business support roles.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills

About this employer

  • At Optimum Skills, we are passionate about up-skilling people to be work-ready, we take the time to fully understand the training requirements of each organisation, ensuring that our training fully represents your requirements. We value the crucial role that people play within these vital sectors and therefore make it our mission to release their full potential.

https://optimumskills.co.uk (opens in new tab)

After this apprenticeship

  • Possibility of a full-time role with the company after completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

OPTIMUM SKILLS LIMITED

Jordon Purvis

Jordon.Purvis@OptimumSkills.co.uk

07777769407

The reference code for this apprenticeship is VAC2000029228.

Apply now

Closes in 30 days (Sunday 31 May 2026 at 11:59pm)