Business Administration Apprentice
E E GLASS LTD
Portsmouth (PO3 5JE)
Closes on Tuesday 30 June 2026
Posted on 30 April 2026
Contents
Summary
At EE Glass Ltd, we’re looking for a motivated Business Administration Apprentice to join our fast-paced team. This isn’t just admin; you’ll be at the heart of the action, supporting deals, building relationships, and learning how a successful business runs from the inside out.
- Wage
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£17,160 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 08:30 - 16:30 (half hour lunch.
37 hours 30 minutes a week
- Start date
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Monday 6 July 2026
- Duration
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1 year 3 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
PETA is proud to partner with EE Glass to recruit a Business Administration Apprentice. In this role, you will be responsible for processing quotes and orders, as well as handling customer queries and complaints.
If you’re organised, driven, and ready to grow, this is your chance to gain real experience, real skills, and real opportunities.
The Business Administration Apprentice will be responsible for the following duties:
- Responding to customer communications by email or phone
- Inputting orders onto bespoke CRM software
- In-depth knowledge of the company’s products and services
- Interacting with customers on the phone and in person
- Proactively gather customer feedback using different methods
- Assisting with minor technical support
- Assisting senior members and management
- Participating in office meetings
- Giving feedback on office efficiency and suggesting possible improvements
- Building relationships with clients
- Use of Microsoft Office
- Keeping computer databases up to date
- Keeping well-organised files and records of business activity
- General office tasks
Where you'll work
Limberline Rd
Hilsea
Portsmouth
PO3 5JE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
PETA LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham
- You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach
Requirements
Essential qualifications
GCSE in:
- English (grade C/4)
- Maths (grade C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Accurate data entry
- Communicating professionally
- Collaborative working
- Decision making
- Interpersonal skills
- Professionalism
- Time management
- IT literate
About this employer
EE Glass is a family‑owned insulated glass manufacturer with over 20 years of industry experience. The company specialises in producing high‑performance double and triple‑glazed units, supported by advanced manufacturing technology and an in‑house toughening plant.
EE Glass has continued to grow steadily, driven by a commitment to quality, reliability, and exceptional customer service. This long‑term success reflects the dedication of the team and their focus on delivering energy‑efficient glazing solutions to customers across the South Coast.
https://eeglass.co.uk/ (opens in new tab)
Company benefits
- Additional annual leave through length of service
- Accredited Real Living Wage Foundation Employer
- Free Parking
- Free tea/coffee and water facilities
After this apprenticeship
- Completing the apprenticeship creates a wide range of opportunities for further growth and professional development, paving the way for a stable and fulfilling career
Ask a question
The contact for this apprenticeship is:
PETA LIMITED
The reference code for this apprenticeship is VAC2000029166.
Apply now
Closes on Tuesday 30 June 2026
After signing in, you’ll apply for this apprenticeship on the company's website.