Administrator Apprentice
EXEMPLARY CARE SERVICES LTD
Blackburn (BB1 5QR)
Closes in 28 days (Friday 29 May 2026 at 11:59pm)
Posted on 30 April 2026
Contents
Summary
This vacancy is for an Apprentice Business Administrator based in Blackburn.
The successful applicant will have the opportunity to undertake valuable work experience dealing internal and external customers with whilst gaining on the job qualifications.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm
37 hours 30 minutes a week
- Start date
-
Monday 8 June 2026
- Duration
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1 year 7 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
To provide comprehensive administrative support to ensure the efficient operation of the office and delivery of care services. The Administrator plays a key role in supporting the Registered Manager, coordinating staff and client records, and ensuring compliance with internal policies and regulatory standards.
Key Responsibilities:
- Administrative Support, answer and direct incoming calls and email inquiries in a professional and timely manner
- Greet visitors and assist them with their queries or direct them appropriately
- Maintain accurate and up-to-date electronic and paper-based filing systems
- Order and monitor office supplies and stationery, ensuring stock levels are maintained
- Support daily office tasks including scanning, photocopying, and data entry
Staff Coordination:
- Assist with the onboarding process of new staff: collect documents, schedule interviews, and monitor DBS applications and references
- Maintain accurate records of staff training, supervision, and annual leave
- Support the coordination of staff rotas and scheduling where necessary
- Client Record Management, update and maintain confidential client records in line with GDPR and CQC standards
- Assist in preparing reports, care documentation, and risk assessments as directed
- Ensure timely communication with clients and their families where administrative tasks are involved
Compliance & Quality Assurance:
- Assist with compiling documents for audits and CQC inspections
- Maintain records of incidents, complaints, and compliments
- Support implementation of office systems and compliance policies
- Any other general admin duties and ad-hoc duties as defined by management
Where you'll work
Capricorn Park, Blakewater Road
Blackburn
BB1 5QR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TRAINING 2000 LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- Any (grade Grade 4/C or above)
- Any (grade Grade 4/C or above)
- English (grade Grade 4/C or above)
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Team working
- Initiative
Other requirements
Please do not contact the company directly. Please note - we reserve the right to close any vacancies from further applications when we have received a suitable number of applications from which to make a shortlist. Please ensure you apply as soon as possible if you wish to be considered for this role.
About this employer
Exemplary Care Services is a compassionate and professional homecare agency dedicated to delivering high-quality, person-centered support to individuals in their own homes. We are committed to enhancing the quality of life of our service users by promoting independence, dignity, and respect.
After this apprenticeship
- The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management
- You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start
Ask a question
The contact for this apprenticeship is:
TRAINING 2000 LIMITED
Morgan Horne
morgan.horne@t2000.co.uk
01254 54659
The reference code for this apprenticeship is VAC2000029113.
Apply now
Closes in 28 days (Friday 29 May 2026 at 11:59pm)