Business Administration Apprentice at University of Lincoln Contract. September start
DALKIA FACILITIES LIMITED
Lincoln (LN6 7FL)
Closes in 18 days (Monday 18 May 2026 at 11:59pm)
Posted on 29 April 2026
Contents
Summary
We're seeking a motivated and enthusiastic Business Administration Apprentice to join our dynamic team. As our apprentice, you'll play a key role in supporting the daily operations of our office while gaining valuable skills and experience in a professional environment and fully supported by our managers and your apprenticeship mentor.
- Wage
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£16,973 a year
Check minimum wage rates (opens in new tab)
We offer a range of benefits including shopping discounts and a pension scheme which will be shared at interview stage
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 09:00 - 17:00 with an hour for lunch.
40 hours a week
- Start date
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Monday 7 September 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Day to day tasks (under supervision) include:
- Administrative Support: Assist with general administrative tasks including filing, data entry, and managing correspondence. Responsible for own contract
- Customer Service: Provide excellent customer service by handling inquiries and resolving issues in a timely manner
- Office Management: Help maintain a well-organised office by managing supplies, scheduling appointments, and coordinating meetings
- Financial Administration: Assist with basic financial tasks such as invoicing, expense tracking, and budget management
- Project Assistance: Support various projects and initiatives by conducting research, preparing documents, and assisting with project coordination
- Team Collaboration: Work closely with team members to ensure smooth operations and effective communication within the office
- Systems Management: Assist with the management and maintenance of office systems and software, document management systems, and other business applications. Build quotes and reports
- Administrative Duties: Managing quotes, Purchase Orders (PO), expenses and invoices, ordering stationery, workwear and Personal Protective Equipment (PPE)
- Adhere to Company Values, Policies, and procedures including but not limited to Health and Safety
- Any other reasonable management request
We have a commitment to continuous improvement and always encourage suggestions for improvement and a willingness to try and learn new things.
Where you'll work
University of Lincoln
Think Tank Ruston Way
Lincoln
LN6 7FL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HEART OF ENGLAND TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- As well as guided on the job training specific to our organisation you will study towards your Level 3 Business Administration Apprenticeship programme delivered by Heart of England Training
- A tutor will be assigned to you, and you will receive protected study time within the workplace
- You will also get support from our apprenticeship team through mentoring and buddying
- Functional Skills in English and maths if required
Requirements
Essential qualifications
GCSE in:
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
Other requirements
The job role often requires working with multiple tasks/people at the same time and it's important you are able to remain calm and composed throughout.
If you are shortlisted, you will receive a telephone call. Unfortunately, we're unable to provide feedback to all applications but if you attend our group interviews you will receive personalised feedback on your strengths and developmental opportunities to help you in future applications.
About this employer
EDF Energy is a British integrated energy company, wholly owned by the French state-owned EDF, with operations spanning electricity generation and the sale of natural gas and electricity to homes and businesses throughout the United Kingdom.
Dalkia Facilities Ltd is a subsidiary of EDF Energy Ltd.
Everything we do is in service to our clients and their customers. We continuously find new and better ways of working to help our clients overcome the challenges of today and tomorrow.
We partner with our clients and are committed to realise their ambitions and deliver solutions to meet their needs. We are upfront, honest and act with integrity. By staying curious and pushing ourselves to find new and better ways of doing things, we’re constantly innovating, creating quality and adding value for our clients at every stage.
If you're ready to take the next step in your career, we’d love to hear from you.
http://www.dalkia.co.uk/services/facilities-services/ (opens in new tab)
After this apprenticeship
As a Business Administration Apprentice, there are exciting future prospects including career progression to roles such as Administrative Assistant or Office Manager, opportunities for further education and professional certifications, and the potential to specialize in areas like project management or business development. Your apprenticeship equips you with valuable skills, including life skills, paving the way for a diverse range of career paths. The key to your success lies in continuous learning, gaining experience, and embracing new opportunities.
We genuinely see this as a career opportunity for the right candidate and have an excellent apprenticeship track record.
Ask a question
The contact for this apprenticeship is:
DALKIA FACILITIES LIMITED
Sarah Cripps
sarah.cripps@saladskills.co.uk
The reference code for this apprenticeship is VAC2000029101.
Apply now
Closes in 18 days (Monday 18 May 2026 at 11:59pm)