Apprentice Administrator
OMNICROFT LTD
GILLINGHAM (ME8 7RS)
Closes in 13 days (Friday 15 May 2026 at 11:59pm)
Posted on 1 May 2026
Contents
Summary
Would you like to earn a salary whilst learning on the job and gaining a qualification? We have an exciting opportunity for a business administrator to join our team. You will assist with administration tasks supporting our Assistant Property Managers.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday – Friday.
9am to 5pm (1 hour lunch break).
40 hours a week
- Start date
-
Monday 1 June 2026
- Duration
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1 year 8 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Your duties will include:
- Answering the telephone, filtering and transferring calls, taking and passing on messages.
- Franking post (daily at 4pm) taking outgoing mail to the post box (if applicable), ensuring it has the correct postage.
- Ensuring printers and photocopiers are working at all times. Refilling paper, changing toners, resolving basic paper jams or errors, calling engineers if necessary.
- Creating, printing and laminating notices or documents for notice boards.
- Assisting with collating, printing and sending out service charge demands, annual accounts, circulars etc. and raising postage and copying invoices.
- Preparing standard letters & carrying out mail merges.
- Typing and distributing Directors and Residents meeting agendas and minutes.
- Providing lessees/homeowners with service charge and ground rent statements.
- Proof reading documentation.
- Organising meetings and diary dates.
- Uploading of H&S certificates to portal.
- Adhoc admin duties as required.
Where you'll work
33 STATION ROAD
RAINHAM
GILLINGHAM
ME8 7RS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
IPS INTERNATIONAL LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
For this Apprenticeship Standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision-making and the understanding of tools and techniques in relation to time and project management. The completion of this Apprenticeship Standard will require monthly training visits from a qualified IPS Trainer to help support the Apprentice. This will allow them to develop skills and progress the building of the Apprentice portfolio to prepare the learner for End Point Assessment.
Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the Standard. Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Interpersonal Skills
- Adaptable
- Enthusiastic
- Positive Attitude
- Reliable
- Good Time Keeping
Other requirements
Enrolment onto your apprenticeship programme is subject to prior attainment checks, and your Personal Learning Record will be reviewed upon successful appointment. We are also obligated to follow the guidelines around eligibility, set out by the government apprenticeship funding rules.
NB: Please include minimum qualifications (GCSE Maths and English grades) in your apprenticeship application. Tailor your application to the vacancy, dedicating 1-2 paragraphs for each question to demonstrate interest in the role and the company.
**If you are unsuccessful, you will be automatically added to our Talentpool list where future vacancies will be sent to you. If you would like to opt out of this mailing list, please select unsubscribe in the email.**
About this employer
Established in October 2007, Omnicroft Limited is a family owned business delivering a personal estate and block management service using trusted contractors. We currently manage in excess of 3,000 units over 100+ developments across Kent and South East London, comprising blocks of flats and houses. As a member of The Property Institute (formally known as ‘ARMA’), a RICS member (Royal Institution of Chartered Surveyors), and The Property Redress Scheme (PRS), the quality of services we deliver are accredited to the highest standards in our industry sector.
After this apprenticeship
Upon successful completion of the apprenticeship, there may be the opportunity for a permanent position.
Ask a question
The contact for this apprenticeship is:
IPS INTERNATIONAL LIMITED
Mandy Rai
mandyrai@ips-international.com
01634298808
The reference code for this apprenticeship is VAC2000029004.
Apply now
Closes in 13 days (Friday 15 May 2026 at 11:59pm)