Sales & Marketing Administrator Apprentice - Total Specialist Maintenance Ltd

TOTAL SPECIALIST MAINTENANCE LIMITED

NOTTINGHAM (NG12 2DU)

Closes in 29 days (Monday 1 June 2026 at 11:59pm)

Posted on 1 May 2026


Summary

Looking to launch your career in business, sales, and marketing? This is your chance to get hands-on experience at the heart of a growing team. 

Training course
Business administrator (level 3)
Hours
9.00am - 5.00pm, office based. 1 hour lunch.

40 hours a week

Start date

Tuesday 2 June 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Sales & Marketing Administrator Apprentice, you’ll play a key role in keeping things running smoothly—supporting exciting projects, working with real clients, and helping drive new business opportunities.

You’ll gain valuable skills in data management, business development, and marketing, from coordinating tenders to supporting campaigns and even exploring social media for lead generation. No two days are the same, and as you grow, so will your responsibilities—giving you the chance to make a real impact.

If you’re organised, proactive, and ready to learn, this is the perfect opportunity to build a strong foundation for your future career.

The operatives have responsibility for:

  • Accurately input and maintain data within the company CRM system
  • Assist with the administration and tracking of business development activities
  • Support Contracts Managers in following up on tender submissions
  • Help coordinate tender documentation and ensure deadlines are met
  • Maintain organised records of client interactions, opportunities, and project pipelines
  • Provide general administrative support to the Head of Business Development & Marketing
  • Assist with basic marketing tasks as required (e.g. updating materials, coordinating campaigns)
  • Provide general administrative support to the Contracts administrator
  • As the role develops: begin sourcing new business leads and opportunities
  • As the role develops: utilise social media platforms to network, build connections, and generate enquiries
  • Provide additional support across the business and take on other duties as required 

Where you'll work

THE OLD NURSERIES
NOTTINGHAM ROAD
RADCLIFFE ON TRENT
NOTTINGHAM
NG12 2DU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NOTTINGHAM COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 9-4)
  • Maths (grade 9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative

About this employer

Total Specialist Maintenance Ltd (TSM) is a UK-wide infrastructure specialist contractor headquartered in Nottinghamshire. We are a trusted partner in the delivery of structural repair, waterproofing, strengthening, ground stabilisation, refurbishment, and protection services across structural assets. We deliver engineered solutions with quality, safety and environmental responsibility at the core of everything we do.

 

http://www.totalsm.co.uk (opens in new tab)

After this apprenticeship

Potential for permanent role dependant on performance and availability.

Ask a question

The contact for this apprenticeship is:

NOTTINGHAM COLLEGE

The reference code for this apprenticeship is VAC2000028469.

Apply now

Closes in 29 days (Monday 1 June 2026 at 11:59pm)