Administrator Apprenticeship
ENGINEERING, PROJECTS AND TRAINING SERVIICES LTD
Bracknell (RG12 1WA)
Closes in 14 days (Thursday 28 May 2026 at 11:59pm)
Posted on 11 May 2026
Contents
Summary
EPTS Group is a growing UK organisation delivering specialist training, consultancy and technical services across regulated sectors. We are people‑focused, value quality and professionalism, and support development at all career stages, including apprenticeships.
- Wage
-
£16,640 to £26,436.80, depending on your age
National Minimum Wage
Minimum wage rates (opens in new tab)
National Minimum with regular reviews
- Training course
- Business administrator (level 3)
- Hours
-
40 hour week / 9am - 5.30pm, working days TBC
40 hours a week
- Start date
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Monday 3 August 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As an Admin Apprentice, your duties will include (but are not limited to):
General Administration:
- Providing day‑to‑day administrative support to the team/Directors
- Managing emails, correspondence, and document filing
- Creating, updating, and maintaining records and spreadsheets
- Supporting the preparation of documents, reports, and templates
Communication & Coordination:
- Answering and directing phone calls and messages professionally
- Supporting internal and external communication with clients, trainers, and partners
- Assisting with meeting scheduling and diary coordination
- Taking notes or minutes where required
Business & Operational Support:
- Assisting with course, project, or business administration
- Updating trackers, logs, and internal systems
- Supporting compliance and record‑keeping requirements
- Helping ensure information is accurate, up‑to‑date, and well organised
Learning & Development:
- Completing apprenticeship coursework and assessments
- Applying learning to day‑to‑day tasks
- Attending training and review meetings with your training provider
- Actively seeking feedback and development opportunities
Where you'll work
Regus Arlington Square
Downshire Way
Bracknell
RG12 1WA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ACTIVATE LEARNING
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 (A level).
Typical duration: 18 months.
Dedicated Performance Coach.
Functional Skills maths and English if applicable.
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Patience
Other requirements
- Well organised
- Positive and keen to learn
- Professional and polite
- Due to the industry that we work in, there is a zero tolerance for drugs and alcohol
- Is organised, reliable, and keen to learn
- Has good written and verbal communication skills
- Is comfortable using basic IT systems (or eager to learn)
- Pays attention to detail and takes pride in their work
- Wants to develop a long‑term career in administration or business support
About this employer
EPTS Group is a growing UK‑based organisation providing specialist training, consultancy, and technical services across a range of regulated and professional sectors. Through our different parts of the business, including EPTS Academy, we support organisations and individuals to build real‑world competence, confidence, and capability.
We are a people‑focused business that values professionalism, quality, and continuous development. We actively support learning at all stages of a career, including apprenticeships, and aim to create a supportive, organised working environment where individuals can grow and develop long‑term.
After this apprenticeship
Following successful completion of the apprenticeship, our intention is to offer the candidate the opportunity to remain with EPTS Group in a full‑time position, subject to performance and business needs.
As a growing organisation, we are keen to continue developing talent internally and will support the apprentice to explore and progress into areas that align with both their interests and the needs of the business. This may include opportunities to develop into roles such as:
Business or project support
Project coordination
Marketing or communications support
Operations or office management
Other specialist or administrative pathways as the business grows
We believe in developing people properly and recognise that career paths are not always linear. With the right attitude and commitment, there is significant scope to take on increased responsibility, broaden skills, and progress within the company over time.
This role is intended as the start of a long‑term career, not just a short‑term placement.
Ask a question
The contact for this apprenticeship is:
ACTIVATE LEARNING
Jenny Hyam
apprenticeships@activateapprenticeships.co.uk
The reference code for this apprenticeship is VAC2000028444.
Apply now
Closes in 14 days (Thursday 28 May 2026 at 11:59pm)