Business Support Apprentice

WH SCOTT LIFTING LTD

Wickwar (GL12 8JB)

Closes in 9 days (Wednesday 6 May 2026 at 11:59pm)

Posted on 22 April 2026

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Summary

We are seeking a motivated and enthusiastic Business Support Apprentice to join our team in our Bristol office. This is an excellent opportunity for someone starting their career who is eager to gain hands-on experience across business operations, sales support, and marketing within a well-established and growing company.

Wage

Competitive

Competitive wage offered

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Training course
Business administrator (level 3)
Hours
Monday to Friday

40 hours a week

Start date

Wednesday 13 May 2026

Duration

1 year 2 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Provide administrative support to operations and sales teams
  • Manage incoming emails and phone calls in a professional manner
  • Build and maintain positive relationships with new and existing customers
  • Assist in preparing sales proposals, quotations, and follow-ups
  • Support marketing activities, including social media and digital content creation
  • Conduct market research to identify industry trends and potential clients
  • Collaborate with internal teams to ensure an excellent customer experience
  • Assist the sales team in identifying and developing new business opportunities

Where you'll work

Arnolds Field Estate
Wickwar
GL12 8JB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Next Level Training will support you throughout your apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Problem solving skills

About this employer

WH Scott Group is a leading provider of lifting, safety, and engineering solutions across Ireland and the UK. With over a century of industry experience, we continue to grow by combining trusted expertise with innovative products and exceptional customer service.

After this apprenticeship

Opportunity to build a long-term career within WH Scott Group

Ask a question

The contact for this apprenticeship is:

HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED

The reference code for this apprenticeship is VAC2000027792.

Apply now

Closes in 9 days (Wednesday 6 May 2026 at 11:59pm)