Anti-poverty Apprentice (Business Administration)
South Cambridgeshire District Council
Cambridgeshire (CB23 6EA)
Closes in 20 days (Tuesday 12 May 2026)
Posted on 21 April 2026
Contents
Summary
Support the Low-Income Family Tracker programme by using data to identify residents missing financial support and helping them access it. Work with teams across the Council on impactful projects, gain broad public sector experience, and help improve outcomes for South Cambridgeshire communities through an apprenticeship opportunity.
- Wage
-
£21,718 a year
Check minimum wage rates (opens in new tab)
£13.60p/h
Grade 1 £21,718 to £24,955 per annum. Pending Pay Award - Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, between 9.00am and 5.30pm.
37 hours a week.
37 hours a week
- Start date
-
Wednesday 1 July 2026
- Duration
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2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide general administrative support for the LIFT Programme
- Contact residents by telephone, email, and letter to encourage take up of support
they have been identified as potentially eligible for - Provide support for in-person events taking place that provide information and welfare advice to residents
- Support the Programme Lead to design targeted campaigns to support residents
- Be an initial point of contact within the LIFT team, taking queries and questions from residents, and passing on queries to the appropriate officer
Where you'll work
South Cambridgeshire Hall
6010 Cambourne Business Park
Cambridge
Cambridgeshire
CB23 6EA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
PARAGON EDUCATION & SKILLS LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
- Passing a Disclosure and Barring Service (DBS) check
About this employer
We are an equal opportunities and Disability Confident employer (Level 2), and we will assess applicants on their merits. We are also committed to safeguarding and promoting the welfare of children and vulnerable adults. Our Business Plan Priorities are: • Growing Local Business and Economies • Housing that is truly affordable for Everyone to Live in • Being Green to our Core • A Modern and Caring Council.
https://www.scambs.gov.uk/ (opens in new tab)
Company benefits
- Professional development opportunities
- Generous annual leave
- Generous local government pension scheme
- Hybrid and flexible working
- South Cambridgeshire District Council is a four-day week employer
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Opportunties to apply for roles throughout the organisation are available to apprentices.
Ask a question
The contact for this apprenticeship is:
South Cambridgeshire District Council
Chris Riches
chris.riches@scambs.gov.uk
The reference code for this apprenticeship is VAC2000027101.
Apply now
Closes in 20 days (Tuesday 12 May 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.