Business Administration apprenticeship level 3

HV ENERGY SOLUTIONS LTD

Norwich (NR3 2BT)

Closes on Friday 19 June 2026

Posted on 17 April 2026

---

Summary

This role provides exposure across multiple areas of the business, including administration, finance, HR, and project support, with clear progression opportunities into management, accountancy, or human resources.

• Wage:

  £16,640 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday to Friday between 8am to 5pm.

  40 hours a week

• Start date:

  Monday 6 July 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Providing general administrative support across the business
• Managing emails, documents, and internal records
• Assisting with scheduling, meetings, and coordination of projects
• Supporting the finance team with invoicing, purchase orders, and data entry
• Assisting with HR tasks such as onboarding, training records, and compliance
• Maintaining accurate records using internal systems
• Communicating with suppliers, clients, and internal teams 

Where you'll work

23 Frensham Road
Norwich
NR3 2BT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CITY COLLEGE NORWICH

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Core business administration skills and processes
• Financial administration and basic accounting principles
• HR processes including recruitment and employee management
• Project coordination and organisational skills
• Use of business systems and reporting tools 

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative

About this employer

We are a growing, ISO-certified engineering company specialising in power systems, control panel manufacturing, and the testing and commissioning of electrical protection schemes. Working with leading global switchgear manufacturers, we deliver high-quality solutions across industrial and utility sectors.

http://www.hvenergysolutions.co.uk (opens in new tab)

After this apprenticeship

This apprenticeship is designed to open multiple career pathways, including:

• Office / Operations Management
• Accountancy (AAT and beyond)
• Human Resources (HR support to HR advisor roles)
• Project or Business Coordination roles 

Ask a question

The contact for this apprenticeship is:

CITY COLLEGE NORWICH

recruitment@hvenergysolutions.co.uk

03331882533

The reference code for this apprenticeship is VAC2000027079.

Apply now

Closes on Friday 19 June 2026

After signing in, you’ll apply for this apprenticeship on the company's website.