Business Sales Support Apprenticeship - Level 3

THE EMPLOYMENT AGENTS MOVEMENT (UK) LIMITED

Guildford (GU3 1LZ)

Closes on Wednesday 20 May 2026

Posted on 15 April 2026

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Summary

We’re looking for a Junior Sales Support Executive to join us at TEAM the UK’s largest network of independent recruitment businesses. You will play a key part in helping us continue to grow, ensuring warm leads are followed up, conversations increase and members/service partners receive an exceptional experience.

Wage

£20,000 a year

Check minimum wage rates (opens in new tab)

(£20,000 - £27,500) - Based on individual candidate 

Training course
Business administrator (level 3)
Hours
Monday- Friday, 9.00am- 5.00pm or 8.00am- 5.00pm.

37 hours 30 minutes a week

Start date

Thursday 21 May 2026

Duration

1 year 2 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

What you’ll be doing as Junior Sales Support Executive at TEAM?

  • Following up on warm inbound enquiries about TEAM Membership and Service Partnerships.
  • Scheduling discovery calls, demos and follow-up meetings for senior team members.
  • Supporting the sales pipeline by preparing notes, proposals, follow-ups and reminders.
  • Coordinating with prospects through LinkedIn, phone calls, Teams calls and email.
  • Helping to nurture leads at all stages of the sales cycle to improve conversion rates.
  • Maintaining accurate CRM records, ensuring all leads, conversations and tasks are logged and up to date.
  • Tracking activity, outcomes and pipeline movement in line with TEAM processes.
  • Producing simple reports and updates for internal review.
  • Drafting and sending professional follow-up messages, holding statements and appointment confirmations.
  • Assisting with onboarding tasks for new Members and Service Partners.
  • Supporting with event admin, webinar attendance follow-ups and data clean-ups.
  • Liaising with key partners and internal stakeholders where required.

What we’re looking for in a Junior Sales Support Executive:

  • Confident communication skills across phone, video calls, email and LinkedIn.
  • Strong organisational skills with attention to process and detail.
  • Comfortability working with CRM systems and general sales technology (training provided).
  • Proactive and enthusiastic with the ability to pick up the phone and drive conversations.
  • Good written communication and follow-up etiquette.
  • Ability to manage multiple tasks and deadlines at once.

Where you'll work

P M House, Riverway Industrial Estate
Old Portsmouth Road, Peasmarsh
Guildford
GU3 1LZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

JUNIPER TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Level 3 Business Administrator Apprenticeship Standard.
  • English and maths functional skills training if necessary.
  • Dedicated Juniper skills coach for on the job training.

Requirements

Essential qualifications

GCSE in:

maths & English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Initiative
  • Confident Telephone Manner
  • Positive and self-motivated

About this employer

TEAM was founded in 1994, at a time when recruitment agencies worked in isolation and rarely shared opportunities.

 


Our founders set out to change that by creating a collaborative network where independent recruiters could support each other and grow together.

 


While it began with sharing jobs and candidates for split fees through TEAM Xchange, it has grown into something much bigger. A community where Members exchange knowledge, encourage one another and work together to help independent agencies succeed.

https://www.theteamnetwork.co.uk/about-us (opens in new tab)

Company benefits

Bonus up to £5K, hybrid working, full training, close support from senior leaders, exposure to the UK recruitment market, and a friendly, supportive team.

After this apprenticeship

  • Potential full-time position within the company.

Ask a question

The contact for this apprenticeship is:

JUNIPER TRAINING LIMITED

Paul Nightingale

paul.nightingale@junipertraining.co.uk

07395789959

The reference code for this apprenticeship is VAC2000026465.

Apply now

Closes on Wednesday 20 May 2026