Pharmacy services level 2 Apprenticeship

AQUA PHARMACY LTD

IPSWICH (IP3 0AQ)

Closes on Thursday 21 May 2026

Posted on 17 April 2026

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Summary

Seeking a Pharmacy Assistant. No pharmacy experience needed; we hire for nature over CVs. We provide full accredited training and coaching. You’ll handle face-to-face queries, bookings, and basic medicine advice in a fast-paced environment. Must have compassion, resilience, a strong work ethic, and solid numeracy/literacy skills.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Pharmacy services assistant (level 2)
Hours
Monday to Friday, 9.00am to 6.00pm. Rota shifts for Saturday, 9.00am to 2.00pm.

40 hours a week

Start date

Saturday 30 May 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Answering telephone and face-to-face queries regarding service provision.
  • Appointment booking.
  • Serving customers at till.
  • Dispensing prescriptions under the supervision of the pharmacist. 
  • Over the counter medicines and basic prescription advice.
  • Time to study. 

Where you'll work

52 DUKE STREET
IPSWICH
IP3 0AQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BUTTERCUPS TRAINING LIMITED

Training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Training schedule

Full accredited training provided during work hours. Further information will be discussed during the interview. 

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

Aqua Pharmacy , 52 Duke Street, Ipswich, IP3 0AQ

After this apprenticeship

You can become a qualified pharmacy services assistant, or progress into a more advanced role by undertaking a Level 3 pharmacy technican apprenticeship. 

Ask a question

The contact for this apprenticeship is:

BUTTERCUPS TRAINING LIMITED

info@aquapharmacy.co.uk

01473225266

The reference code for this apprenticeship is VAC2000025246.

Apply now

Closes on Thursday 21 May 2026