IT Apprentice
Beam
LONDON (E2 8JF)
Closes in 23 days (Friday 8 May 2026)
Posted on 15 April 2026
Contents
Summary
This apprenticeship offers hands-on experience working side-by-side with the IT Manager across diverse technologies and challenges. You’ll collaborate with multiple departments, troubleshoot real issues, manage systems securely, and gain practical skills in IT support, tools, and modern operations.
- Wage
-
£31,000 a year
- Training course
- IT solutions technician (level 3)
- Hours
-
Monday - Friday, 9.00am - 6.00pm
40 hours a week
- Start date
-
Monday 1 June 2026
- Duration
-
1 year 9 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Providing first-line IT support to colleagues by helping troubleshoot common technical issues and service desk requests
- Assisting with setting up laptops, accounts, and access for new starters, helping ensure smooth onboarding
- Supporting the management of devices, software licences, and SaaS tools used across the organisation
- Learning how to diagnose and resolve hardware, software, and connectivity issues with guidance from the IT Manager
- Helping maintain accurate documentation for systems, processes, and internal IT guides
- Assisting with internal IT projects, including improving workflows, automation, and internal productivity tools
- Working with teams across the organisation to understand their needs and provide friendly, effective technical support
- Gradually gaining exposure to areas such as systems administration, security practices, and modern IT operations
Where you'll work
BEAM
SENNA BUILDING
GORSUCH PLACE
LONDON
E2 8JF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GINGER NUT MEDIA LIMITED
Training course
IT solutions technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Training schedule
- An apprenticeship includes regular training with a college or other training organisation
- At least 20% of your working hours will be spent training or studying
More training information
- Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required
Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment - Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise
- To support learning, we utilise online resources mapped to the apprenticeship and all learners are given access to LinkedIn
Learning, and other bespoke channels designed to support their apprenticeship
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Initiative
- Patience
- A helpful nature
- Proactive and determined
- Interest in technology
- Humble and Empathetic
- Eager to learn
About this employer
At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. And we’re growing fast. It’s not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You’ll be part of a high- performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From coaching and wellbeing budgets to competitive salaries, we take care of everyone who works at Beam. We’ve already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human-centred support.
After this apprenticeship
- You may continue to grow in the IT field
Ask a question
The contact for this apprenticeship is:
GINGER NUT MEDIA LIMITED
The reference code for this apprenticeship is VAC2000025039.
Apply now
Closes in 23 days (Friday 8 May 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.