Housing QA Apprenticeship

BEDSPACE RESOURCE LTD

Wavertree Technology Park (L13 1EJ)

Closes in 12 days (Monday 27 April 2026 at 11:59pm)

Posted on 14 April 2026

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Summary

Joining Bedspace as a Housing QA Officer Apprentice is more than just starting a job; it’s the beginning of a meaningful career where you can make a difference.

Wage

£22,000 a year

Check minimum wage rates (opens in new tab)

Training course
Housing and property management (level 3)
Hours
Monday to Friday 9am to 5pm.

37 hours 30 minutes a week

Start date

Monday 1 June 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support the delivery of housing quality assurance activities, including audits, file reviews and service inspections
  • Assist in reviewing case files, tenancy records and support plans to ensure compliance with policies and standards
  • Identify areas of good practice and areas for improvement
  • Record audit findings accurately using QA systems and templates

Where you'll work

Unit 4 Newton Court
Wavertree Technology Park
L13 1EJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE LEARNING FOUNDRY LIMITED

Training course

Housing and property management (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
  • Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
  • Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
  • Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
  • Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
  • Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
  • Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
  • Problem Solving: Use a problem solving and flexible approach in their day to day duties.
  • Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
  • Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

  • English (grade Pass)
  • Maths (grade Pass)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

Other requirements

  • Willingness to undergo an enhanced Disclosure and Barring Service (DBS) check
  • Ability to travel to different properties and service locations as required
  • Comfortable working in a variety of accommodation settings, including shared and supported housing
  • Willingness to carry out property inspections, including identifying hazards and compliance issues
  • Basic IT skills and confidence using digital systems for recording audits and reports
  • Ability to maintain confidentiality and handle sensitive information appropriately
  • Professional and respectful approach when engaging with staff, residents and stakeholders
  • Flexibility to attend office-based and on-site work as part of a hybrid role.

About this employer

At Bedspace, we're all about making a real impact to people's lives. We’ve made it our mission to do one thing: transform the lives of the people we support and care for. With a dedicated team of over 300 people, we're on a mission to provide housing and support to those who need it most, whether they are seeking asylum, transitioning out of care, or facing homelessness. Our ultimate aim is to give people the support and skills they need to achieve sustainable long-term independence. 

https://bedspace.co.uk/ (opens in new tab)

Company benefits

  • 25 days annual leave + bank holidays
  • Birthday leave
  • Healthcare cashback plan
  • Company pension scheme
  • Employee Assistance Programme
  • Volunteering days 

After this apprenticeship

The apprentice will complete a Level 3 apprenticeship (e.g. Housing & Property Management or equivalent) through structured training, mentoring and practical experience. 
They will develop competence in quality assurance processes, housing compliance, auditing, data handling, communication and service improvement, while building knowledge of housing legislation and standards to work in the housing sector.

Ask a question

The contact for this apprenticeship is:

BEDSPACE RESOURCE LTD

Anna Goodband

anna.goodband@bedspace.co.uk

The reference code for this apprenticeship is VAC2000024973.

Apply now

Closes in 12 days (Monday 27 April 2026 at 11:59pm)