Digital Content Apprentice

MULTIPLE SCLEROSIS-UK LIMITED

Colchester (CO4 3ZL)

Closes in 13 days (Thursday 30 April 2026 at 11:59pm)

Posted on 14 April 2026

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Summary

To support the launch and growth of our TikTok channel, and wider digital channels. You will learn to create short form video content to raise awareness of MS.

You will be interested in social media and digital content, confident using a smartphone and social media apps, good communication and a willingness to learn new skills.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Content creator (level 3)
Hours
Monday to Friday 9am to 5pm

37 hours 30 minutes a week

Start date

Monday 18 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support the planning and delivery of social media content
  • Film and edit short videos using a smartphone
  • Upload content with captions and accessibility features
  • Share stories about MS-UK services, fundraising and community support
  • Repurpose video content for other social channels
  • Monitor comments and flag anything sensitive or concerning
  • Work closely with the communications and marketing team

Where you'll work

D3 Knowledge Gateway
Nesfield Road,
Colchester
CO4 3ZL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

JGA LIMITED

Training course

Content creator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Interpret the aims of the brief.
  • Research ideas and concepts to meet the brief.
  • Evaluate brand requirements and brand guidelines.
  • Prepare a mood board or other visual aid for the content to be created.
  • Present ideas, pitches and proposals for creative content to be further developed.
  • Storyboard and outline script their ideas for content to be developed.
  • Interpret data, consider its integrity and use it to inform content.
  • Develop accessible written content for different platforms and devices.
  • Apply best practice and inclusive language when creating content.
  • Write and edit copy or scripts for use on different channels and platforms.
  • Create or capture visuals and audio using standard packages and equipment.
  • Source, obtain and prepare media assets for use; using industry standard packages to adapt and edit content.
  • Use industry standard tools and content management systems to organise, structure and label content effectively, methodically and securely enabling efficient search and retrieval.
  • Identify and recommend the platform/s or channel/s to use for the media campaign.
  • Develop and maintain effective working relationships with clients, colleagues and suppliers, establishing and using professional contacts.
  • Engage and respond with audiences through social media, adapting content to respond to evolving circumstances.
  • Monitor user experience to ensure content is focused on maximising engagement.
  • Analyse the differences between audiences using audience segmentation techniques and data.
  • Use lessons learned to evaluate the success of the content and identify areas for improvement for future campaigns.
  • Use continuing professional development planning to support own current and future training and development needs.
  • Operate effectively within the production workflow to meet production timelines.
  • Interpret the aims of the brief.
  • Research ideas and concepts to meet the brief.
  • Evaluate brand requirements and brand guidelines.
  • Prepare a mood board or other visual aid for the content to be created.
  • Present ideas, pitches and proposals for creative content to be further developed.
  • Storyboard and outline script their ideas for content to be developed.
  • Interpret data, consider its integrity and use it to inform content.
  • Develop accessible written content for different platforms and devices.
  • Apply best practice and inclusive language when creating content.
  • Write and edit copy or scripts for use on different channels and platforms.
  • Create or capture visuals and audio using standard packages and equipment.
  • Source, obtain and prepare media assets for use; using industry standard packages to adapt and edit content.
  • Use industry standard tools and content management systems to organise, structure and label content effectively, methodically and securely enabling efficient search and retrieval.
  • Identify and recommend the platform/s or channel/s to use for the media campaign.
  • Develop and maintain effective working relationships with clients, colleagues and suppliers, establishing and using professional contacts.
  • Engage and respond with audiences through social media, adapting content to respond to evolving circumstances.
  • Monitor user experience to ensure content is focused on maximising engagement.
  • Analyse the differences between audiences using audience segmentation techniques and data.
  • Use lessons learned to evaluate the success of the content and identify areas for improvement for future campaigns.
  • Use continuing professional development planning to support own current and future training and development needs.
  • Operate effectively within the production workflow to meet production timelines.

Training schedule

  • Content Creator Level 3
  • Time allocated for off the job training
  • Day to day support from experienced staff
  • Regular check ins and feedback
  • A supportive environment with clear guidance and supervision

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Mathematics (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Administrative skills
  • Creative
  • Non judgemental
  • Interest in social media
  • Interest in digital content
  • Creating videos

About this employer

MS-UK is a national charity providing trusted information and emotional support to anyone affected by multiple sclerosis

https://www.ms-uk.org (opens in new tab)

Company benefits

Upon completion of probation, you will be entitled to our company health scheme, income protection and life assurance schemes

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

To become a social media and marketing officer.

Ask a question

The contact for this apprenticeship is:

MULTIPLE SCLEROSIS-UK LIMITED

Sarah Wright

sarah@ms-uk.org

01206226500

The reference code for this apprenticeship is VAC2000024938.

Apply now

Closes in 13 days (Thursday 30 April 2026 at 11:59pm)