Business Administration and Marketing Apprentice

SMART LEARNER LIMITED

COVENTRY (CV6 4LB)

Closes on Friday 29 May 2026

Posted on 30 March 2026

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Summary

This is an exciting opportunity to kickstart your career in a dynamic environment where no two days are the same. You’ll gain hands-on experience across both office administration and marketing, playing a key role in supporting the day-to-day running of the business while helping us grow our brand.

Wage

£12,480 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Salary will be discussed according to age.

Training course
Business administrator (level 3)
Hours
This role requires working 5 days per week Monday-Sunday on a shift rota (times may vary depending on requirements - TBC) 30-hours per week in office setting. Schedule: Day shift Holidays Weekend availability

30 hours a week

Start date

Monday 6 July 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Office Administration:

  • Handling customer enquiries via phone, email, and social media
  • Booking lessons and managing schedules
  • Maintaining accurate records and databases
  • Supporting general office operations and admin tasks

Marketing & Social Media:

  • Creating engaging content for all social media platforms
  • Assisting with marketing campaigns and promotions
  • Supporting brand awareness and online presence
  • Monitoring engagement and suggesting new ideas

What You’ll Gain:

  • Real-world experience in a growing business
  • Skills in customer service, administration, and marketing
  • Hands-on involvement in social media and content creation
  • Insight into running and growing a business
  • Ongoing support and training

About You:

We’re looking for someone who is:

  • Organised and able to manage multiple tasks
  • Creative and interested in marketing/social media
  • Confident communicating with customers
  • Reliable, punctual, and professional
  • Eager to learn and develop new skills
  • Comfortable working as part of a team

Where you'll work

4A WHEEL WRIGHT
HEN LANE
COVENTRY
CV6 4LB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WARWICKSHIRE COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will receive support from an assessor to help you prepare for your End Point Assessment covering:

  • Knowledge
  • Skills
  • Behaviour

As required to meet Advanced Apprenticeship: 

  • Maths & English Level 2 (if required)
  • Qualification achieved: Either Level 3 Business Administration or Level 3 Multi-channel Marketer

More training information

We are open to discussing either Level 3 Business Administration (18-month apprenticeship programme) or Level 3 Multi-Channel Marketer (24-month apprenticeship programme). The role will encompass both Administration and Marketing.

Requirements

Essential qualifications

GCSE in:

5 GCSES's including Maths & English (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Presentation skills
  • Administrative skills
  • Team working
  • Creative
  • Initiative

Other requirements

Please complete the application form in full, this includes an accurate and detailed list of your qualifications. If you do not live near the employer address, please detail how you plan to travel/commute to the role, considering available transport and journey times. 

About this employer

SmartLearner Driving School is a fast-growing, modern driving school focused on delivering high-quality lessons and an excellent customer experience. As our business expands, we’re looking for a motivated apprentice to join our team and grow with us.

https://www.smartlearner.com/ (opens in new tab)

Company benefits

  • Casual dress
  • Company events
  • Employee discount
  • On-site parking
  • Sick pay

After this apprenticeship

Annual Salary Reviews.

Ask a question

The contact for this apprenticeship is:

WARWICKSHIRE COLLEGE

SARAH ASHMORE

sashmore@warwickshire.ac.uk

07740419319

The reference code for this apprenticeship is VAC2000023861.

Apply now

Closes on Friday 29 May 2026