Sales Representative Apprentice (Gigacycle Ltd)
GIGACYCLE LTD
Manchester (M44 5AY)
Closes in 27 days (Friday 24 April 2026 at 11:59pm)
Posted on 26 March 2026
Contents
Summary
Firebrand Training have a fantastic new opportunity for 1x Tech Sales Apprentice, who is interested in joining one of the UK's leading IT disposal and recycling providers.
- Wage
-
£18,000 a year
Check minimum wage rates (opens in new tab)
Salary: £18,000 to £25,000
- Training course
- IT technical salesperson (level 3)
- Hours
-
Shifts to be confirmed.
37 hours 30 minutes a week
- Start date
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Wednesday 6 May 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
If you're passionate about sales, technology, and eager to kick-start your journey in a forward-thinking Tech company, this could be for you! Working within a company with numerous awards and accolades, you will be part of a hungry and dynamic team that goes beyond the standard WEEE legislation to provide a superior service, not knowing anything but success!
- Making outbound sales calls to develop, grow, and expand Gigacycles client base
- Contacting businesses B2B, offering our free service to them
- Dealing with inbound customer service inquiries
- To be able to communicate coherently at all levels, verbally and in writing
- Assess client’s IT needs to make recommendations to pitch products, solutions, and services with combination packages
- Discuss and propose IT solutions and packages to highlight product benefits
- To update and manage CRM logging contact information, tasks, opportunities, and contracts accordingly
- To understand and achieve internal KPI’s for lead generation and sales
- To grow month in month out your new business pipeline
Where you'll work
Unit D 2 Gilchrist Road Irlam
Manchester
M44 5AY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
FIREBRAND TRAINING LIMITED
Training course
IT technical salesperson (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.
- Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.
- Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.
- Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks
- Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.
- Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.
- Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.
- Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors
- Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.
- Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.
- Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.
- Logical and creative thinking skills
- The ability to interact effectively and professionally with a range of different types of customer
- Ability to think analytically and to solve problems
- Ability to work independently and to take responsibility
- Ability to work with a range of internal and external people
- Ability to communicate effectively in a variety of situations
- Ability to operate in a secure manner
Training schedule
Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies.
Firebrands course is delivered either Online (online live instructor-led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world-class vendor certifications in addition to the IT Technical Sales apprenticeship:
- Microsoft Certified Azure Fundamentals
- Microsoft Certified 365 Fundamentals
- Masterclass 1 - Engaging the Customer
- Masterclass 2 - Negotiation Skills
- Masterclass 3 – Becoming the next top seller
Key areas covered are:
- Communication skills
- Customer service
- IT Infrastructures
- Effective Sales Techniques (Negotiation, Objection Handling & Closing)
- Data security
- Problem solving
- Project management
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Presentation skills
- Team working
- Can use excel and Microsoft
- Customer service experience
- Use initiative
- Spot opportunities
- Confident
- Proactive and motivated
- Hit and exceed targets
- Proven ability to collaborate
- A good telephone manner
Other requirements
- Previous sales or customer service experience is advantageous, though not mandatory. Persistent, resilient, and organized.
- Strong motivation to progress in sales a career and are target driven. A good telephone manner.
About this employer
Gigacycle Ltd are one of the leading IT disposal and recycling providers in the UK, that is based in Salford, Manchester. Working in accordance with the WEEE Directive and Environmental legislation in the UK, providing a service to assist organisations in the disposal of their redundant computers, IT and electrical equipment.
Providing a full portfolio of services, the company are experts in computer disposal and data destruction. With Gigacycle being the one of highest accredited I.T asset disposal providers in the UK, they work with the likes of the NHS, Government and Education sectors and FTSE 100 companies.
We have a secure processing facility and sales offices in Manchester. We provide services for clients all over the UK, using our fleet of own drivers and satellite tracked vehicles.
After this apprenticeship
- Offers a permanent role upon completion of the apprenticeship depending on performance. Opportunities for hands-on learning, growth, and professional development.
- Collaborative and innovative work culture, offering autonomy and the chance to make a tangible impact.
Ask a question
The contact for this apprenticeship is:
FIREBRAND TRAINING LIMITED
Nathaniel Hamilton
NathanielHamilton@bpp.com
01133500333
The reference code for this apprenticeship is VAC2000023511.
Apply now
Closes in 27 days (Friday 24 April 2026 at 11:59pm)