Clinic Receptionist and Administrator Apprentice

LaserYou - Body4Real Aesthetics

SLOUGH (SL1 7HX)

Closes in 31 days (Monday 27 April 2026 at 11:59pm)

Posted on 26 March 2026


Summary

An apprenticeship as a receptionist at a laser clinic offers the opportunity to gain hands-on experience in a professional, client-focused environment. It allows you to develop valuable skills in communication, organisation, and customer care while building a strong foundation for a future career in the beauty and healthcare industry.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Flexible but will also include Saturdays. Exact days and times to be confirmed.

40 hours a week

Start date

Tuesday 28 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Greet and welcome clients on arrival
  • Manage bookings and schedule appointments
  • Answer phone calls and respond to email enquiries
  • Assist with maintaining accurate client records
  • Handle payments and process transactions
  • Keep the reception area clean, tidy, and organised
  • Support therapists with basic tasks when needed
  • Learn about clinic treatments, services, and procedures
  • Carry out general administrative duties (e.g., filing, data entry, paperwork)

Where you'll work

THE OLD FIRE STATION
CHURCH STREET
BURNHAM
SLOUGH
SL1 7HX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE WINDSOR FOREST COLLEGES GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

Maths & English (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working
  • Friendly
  • Professional manner
  • Reliable
  • Time effective

Other requirements

Please make sure you include your Maths & English GCSE grades (or equivalent) on the application, and ensure that each grade can be verified with an official certificate/documentation. Missing or unverified information may delay or prevent your application from being processed.

About this employer

Established high end aesthetic laser clinic since 2017, focusing on high end treatments.

After this apprenticeship

Permanent position.

Ask a question

The contact for this apprenticeship is:

THE WINDSOR FOREST COLLEGES GROUP

The reference code for this apprenticeship is VAC2000023409.

Apply now

Closes in 31 days (Monday 27 April 2026 at 11:59pm)