Payroll Administrator Apprenticeship
HENTON & CO LLP
LEEDS (LS2 7PN)
Closes in 30 days (Thursday 30 April 2026 at 11:59pm)
Posted on 30 March 2026
Contents
Summary
As a Payroll Administrator, you will manage payroll clients from start to finish, overseeing pension schemes, BACs payments, and liaising with HM Revenue & Customs. Responsibilities include setting up new clients, handling advanced payroll tasks, and conducting payroll analysis.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Payroll administrator (level 3)
- Hours
-
Monday to Friday 37.5 hour per week, excluding breaks and lunches. 7.5 hours per day. Flexible start and finishing times between 7:30am and 9:30am - working hours to be discussed.
37 hours 30 minutes a week
- Start date
-
Wednesday 20 May 2026
- Duration
-
1 year 8 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Managing own portfolio of payroll clients from start to finish including a variety of different workplace pension schemes
- BACs payments for clients
- Liaising with HM Revenue Customs
- Setting up new payroll clients
- Advanced payroll work for example, setting up pension schemes, PAYE scheme closures and analysis of payroll
- Liaising with managers and team members with payroll enquires and reporting
- Assisting with training and development for Payroll administrators
- Dealing with employee enquiries
- Liaising with clients directly via email and telephone
- Maintaining files, records and department database
- Dealing with any ad hoc queries
- Tasks on spreadsheets/word documents to complete for analysis tasks helping towards team development
- Organisational tasks to assist the manager and team members
- Providing recommendations to the Manager about client methods procedures on payrolls
Where you'll work
NORTHGATE
118 NORTH STREET
LEEDS
LS2 7PN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
MBKB LTD
Training course
Payroll administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- gather, analyse and process payroll data and information
- resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
- deal with complaints, following processes and escalating complex situations
- meet client or customer needs in line with service level agreements
- provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
- adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
- select appropriate media for communication etc recognising the advantages and risks related to each method
- escalate concerns relating to deadlines in a timely manner, suggesting solutions
- use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
- Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
- develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
- use computerised payroll software and spreadsheet packages such as MS Excel
- use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
- gather, analyse and process payroll data and information
- resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
- deal with complaints, following processes and escalating complex situations
- meet client or customer needs in line with service level agreements
- provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
- adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
- select appropriate media for communication etc recognising the advantages and risks related to each method
- escalate concerns relating to deadlines in a timely manner, suggesting solutions
- use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
- Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
- develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
- use computerised payroll software and spreadsheet packages such as MS Excel
- use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
Training schedule
A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (21-months including endpoint assessment) topics covered include:
- Business and Customer Awareness
- Payroll Core
- Pensions
- Technical Payroll
- Regulations and Compliance
- Systems and Processes
- Planning and Prioritisation
- Analysis skills
- Using Systems and Processes
- Producing Quality and Accurate Information and Reports
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
About this employer
At Hentons we have over 40 years
of experience and pride ourselves
on understanding our clients, their
businesses, and the issues they face
no matter how big or small.
We are a multi award winning, top
100 National Chartered
Accountancy & Business Advisory
firm with national expertise, but
our local knowledge means we can
offer a bespoke, personalised
service tailored to our client’s
needs.
Our national presence is
underpinned by our strong
Yorkshire roots. We have seven UK
offices in Leeds, Sheffield, York,
Hertford, London & Thirsk. Each of
our offices offer a full range of
business and advisory services.
Our clients’ needs are the focus of
everything we do and we know
each client is unique and special
with a range of different
opportunities and challenges.
After this apprenticeship
- Full-time role - qualified payroll admin
- Progression to payroll senior
Ask a question
The contact for this apprenticeship is:
MBKB LTD
Nicki Bevan
recruit@mbkbgroup.com
The reference code for this apprenticeship is VAC2000023284.
Apply now
Closes in 30 days (Thursday 30 April 2026 at 11:59pm)