Apprentice Payments Assistant
COX AUTOMOTIVE UK LIMITED
Bath Lane (LS26 0JE)
Closes in 28 days (Friday 24 April 2026)
Posted on 25 March 2026
Contents
Summary
Can you provide world-class support? Do you want to join the worlds largest automotive services organisation whilst completing a Level 3 Business Admin Apprenticeship?
- Wage
-
£16,770 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, Shifts to be confirmed.
37 hours 42 minutes a week
- Start date
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Monday 11 May 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Manheim Auction Services is proud to be part of Cox Enterprises - a family-run company with a remarkable 120-year legacy of innovation and forward thinking. As the world’s largest automotive services organisation, we’re a global force with more than 24,000 team members supporting over 40,000 customers worldwide.
At Manheim, we believe our differences drive us forward. We champion a culture where everyone - our people, clients, and communities - can thrive together, united by respect, inclusion, and a shared passion for progress.
Diversity isn’t just a value; it’s a vital part of our success.
Manheim Auction Services offers a seamless blend of physical and digital auctions, connecting buyers and vendors with an extensive range of vehicles. Whether in person or online, we’re redefining the vehicle auction experience - one transaction at a time.
About The Role:
Play a key role in ensuring the smooth and accurate flow of payments. You'll be responsible for processing transactions from buyers and to vendors with precision and efficiency, while delivering exceptional customer service every step of the way.
What You’ll Be Doing:
- Facilitate and process incoming payments from customers via electronic funds transfer and funding partners, ensuring accurate allocation to customer accounts
- Monitor company bank accounts for incoming telegraphic transfers and ensure prompt reconciliation
- Maintain accurate and timely data entry into the AIMS system to support smooth business operations
- Oversee post-sale invoicing processes, including the generation and distribution of sundry invoices, ensuring accuracy and prompt payment collection
- Close auction sales efficiently once all invoicing activities are complete
- Manage delivery logistics by adding requests to invoices, preparing necessary documentation, and authorising dispatch once payments are received
- Administer vehicle storage charges, generate relevant sundry invoices, handle related customer queries, and release vehicles upon payment
- Proactively manage outstanding vehicle and sundry debt by following up with customers via phone or email, resolving queries to ensure timely payment
- Ensure end-of-sale payment transactions are accurately balanced and reconciled
- Prepare and process vendor payments in a timely and accurate manner, including management of the finance clearance process
- Deliver excellent customer service by responding to enquiries and resolving issues both in person and via telephone, escalating only when necessary and in line with Manheim’s customer service standards
- Complete required reports with clear explanations for any variances or discrepancies identified
- Support the auction process and wider business by performing general administrative tasks and any ad hoc duties as required
Where you'll work
Manheim Auctions
Central House
Bath Lane
LS26 0JE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
REMIT GROUP LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
As an apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 3.
On successful completion, you will receive:
- Level 3 in Business Administration
- Functional Skills Level 2 in English & maths (if required)
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade C/4)
- Maths (grade C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Analytical skills
- Communication skills
- Organisation skills
Other requirements
As a Cox Automotive team member, you’ll have access to a wide range of benefits, including exclusive discounts, cashback offers and our brilliant peer to peer recognition scheme. And there’s even more to enjoy:
• Option to buy additional holiday days
• Your birthday off every year - paid
• One annual Well-Being Day for you to relax and recharge
• One paid Charity Day to give back and support a cause that matters to you
• Opportunities for career progression across the Cox Automotive network
• Competitive pension scheme
About this employer
We are proud to be part of Cox Enterprises, a family run business with a 120-year history of innovation and embracing the next big thing.
The story of Cox Enterprises is one of consistent hard work, respect for employees and entrepreneurialism. It’s also about staying true to values that have endured for more than a century.
Cox Automotive brings together Cox Enterprises’ wide-ranging global automotive businesses to form our position as the world leader in automotive services. At least one of our 25+ brands worldwide touches every aspect of car acquisition, retail, ownership, remarketing and use
After this apprenticeship
- There is a huge potential for progression within the company
Ask a question
The contact for this apprenticeship is:
REMIT GROUP LIMITED
The reference code for this apprenticeship is VAC2000023155.
Apply now
Closes in 28 days (Friday 24 April 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.