Sales Administration Apprentice - I'm So Good! LTD

I'M SO GOOD LTD

LONG EATON (NG10 2DL)

Closes in 22 days (Friday 10 April 2026 at 11:59pm)

Posted on 17 March 2026

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Summary

I’m So Good is seeking a Sales Administration Apprentice to support daily operations. You’ll gain hands-on experience in a busy office, working with teams to ensure smooth customer service while managing relationships from enquiry to delivery and aftercare.

Wage

£12,480 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
30 hours per week. Days and times to be confirmed. 30 minutes lunch break per day. 20 days + 8 bank holidays.

30 hours a week

Start date

Saturday 11 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • The successful candidate will be in charge of creating and maintaining customer relationships from initial enquiry all the way through to delivery of their order.
  • They will work closely with our kitchen and accounts team to ensure our order database is kept up to date and answer any queries from new and existing customers.
  • They will also manage our CRM, keeping this up to date by chasing existing customers for orders as well as contacting potential clients to introduce our company and win their business.
  • Our sales administrator will also need to manage our sales inbox, answer the office telephone and arrange meetings and appointments on behalf of the directors, following these up as and when required.
  • Basic marketing is also required as they will have to create and send out posters to potential and existing clients. The role also requires assistance with all general office administrative duties as and when required.
  • This role provides valuable exposure to the sales environment, offering practical training that supports career development within the commercial sector.

Where you'll work

UNIT 1B
SMITHS YARD
NEW TYTHE STREET
LONG EATON
NG10 2DL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NOTTINGHAM COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administrator Level 3.
  • Functional Skills in English and maths if required.
  • 21 months inclusive of 3 month EPA period.
  • Monthly College attendance – one day per month Nottingham City Hub Campus.

Please note that as this is an apprenticeship standard you will be required to sit an end point assessment.

Please click on the link below for more information regarding End Point Assessment:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

Requirements

Essential qualifications

GCSE in:

  • English (grade 9-4)
  • Maths (grade 9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Presentation skills
  • Administrative skills
  • Team working
  • Creative
  • Initiative
  • Patience

Other requirements

You must be able to travel to this location in under 1 hour.

About this employer

We make clean, frozen meals that are both delicious and good for you. Every recipe is thoughtfully created with guidance from nutrition experts, so you can feel confident about what you’re eating. By freezing our meals, we make it easy for busy people to always have a healthy option on hand—without the stress of cooking or compromising on nutrition. You can’t buy time, but you can save it with I’m So Good. That’s what we’re here for.

https://imsogood.co.uk/become-a-stockist/ (opens in new tab)

After this apprenticeship

There may be the opportunity for this apprenticeship to progress into a full-time contract within the company once the course has finished.

Ask a question

The contact for this apprenticeship is:

NOTTINGHAM COLLEGE

The reference code for this apprenticeship is VAC2000021693.

Apply now

Closes in 22 days (Friday 10 April 2026 at 11:59pm)