Customs & Treasury - Digital Degree Apprenticeship
MERCEDES-BENZ TRUCKS UK LIMITED
Milton Keynes (MK15 0YS)
Closes in 9 days (Monday 29 June 2026)
Posted on 17 June 2026
Contents
Summary
We are looking for a motivated and detail-oriented individual to join our Customs & Treasury team within Finance & Controlling. This is a fantastic opportunity to start your career in a highly specialised area while completing a Level 6 Digital Manager Degree Apprenticeship (BSc) with Cranfield University (MK:U).
- Wage
-
£14,560 to £23,132.20, depending on your age
National Minimum Wage
- Training course
- Digital and technology solutions professional (level 6)
- Hours
-
Monday to Friday, 9.00am to 5.00pm (hybrid working) with one study day.
35 hours a week
- Start date
-
Saturday 1 August 2026
- Duration
-
3 years 11 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will play a key role in ensuring the smooth running of our UK customs activities, while also supporting process improvement and digital initiatives.
Daily Responsibilities
- Monitor and manage the customs mailbox, responding to internal and external queries
- Maintain and update import trackers
- Check, reconcile and file customs clearance documentation from brokers
- Support customs declarations for parts and vehicles
- Monitor automated (RPA) processes and help resolve errors or gaps
Monthly Responsibilities
- Reconcile customs entries to ensure completeness and accuracy at month end
- Support preparation of duty reports and financial reconciliations
- Monitor and reconcile HMRC deferment accounts
- Investigate and resolve discrepancies (e.g. MSS reports, import records)
- Produce KPI dashboards and support compliance reporting
- Assist with monthly compliance checks and audit preparation
Ad Hoc & Development Activities
- Investigate system errors and data issues within customs systems (e.g. iCust)
- Support process improvement and automation initiatives
- Manage and validate key customs data and documentation (e.g. EBB processes)
- Act as a point of contact for operational customs queries over time
Support audits and non-standard import/export scenarios (e.g. temporary imports) - Contribute to continuous improvement of customs processes and controls
What You’ll Learn
You will develop a strong mix of business, digital and leadership skills, including:
- Data analysis and dashboard creation
- Process automation and AI in business
- Digital strategy and implementation
- Business systems and technology solutions
- Financial analysis and decision-making
- Project management and continuous improvement
You will gradually transition from supporting operations to:
- Identifying process improvements
- Using data to drive decisions
- Supporting digital transformation initiatives
- Advising stakeholders on more efficient ways of working
Where you'll work
Unit 2, G-Park, Tongwell Street
Willen
Milton Keynes
MK15 0YS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CRANFIELD UNIVERSITY
Training course
Digital and technology solutions professional (level 6)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Analyse a business problem to identify the role of digital and technology solutions.
- Identify risks, determine mitigation strategies and opportunities for improvement in a digital and technology solutions project.
- Analyse a business problem in order to specify an appropriate digital and technology solution.
- Initiate, design, code, test and debug a software component for a digital and technology solution.
- Apply relevant standard processes, methods, techniques and tools. For example, ISO Standards, Waterfall, Agile in a digital and technology solution project.
- Manage digital and technology solutions projects. For example, identifying and resolving deviations from specification, applying appropriate Project Management methodologies.
- Work effectively within teams, leading on appropriate digital technology solution activities.
- Apply relevant organisational theories. For example, change management principles, marketing approaches, strategic practice, and IT service management to a digital and technology solutions project.
- Apply relevant security and resilience techniques to a digital and technology solution. For example, risk assessments, mitigation strategies.
- Initiate, design, implement and debug a data product for a digital and technology solution.
- Determine and use appropriate data analysis techniques. For example, Text, Statistical, Diagnostic or Predictive Analysis to assess a digital and technology solutions.
- Plan, design and manage simple computer networks with an overall focus on the services and capabilities that network infrastructure solutions enable in an organisational context.
- Report effectively to colleagues and stakeholders using the appropriate language and style, to meet the needs of the audience concerned.
- Research, investigate, and evaluate innovative technologies or approaches in the development of a digital and technology solution.
- Apply relevant legal, ethical, social and professional standards to a digital and technology solution.
- Identify and define software engineering problems that are non-routine and incompletely specified.
- Provide recommendations as to the most appropriate software engineering solution.
- Use appropriate analysis methods, approaches and techniques in software engineering projects to deliver an outcome that meets requirements.
- Implement software engineering projects using appropriate software engineering methods, approaches and techniques.
- Respond to changing priorities and problems arising within software engineering projects by making revised recommendations, and adapting plans as necessary, to fit the scenario being investigated.
- Determine, refine, adapt and use appropriate software engineering methods, approaches and techniques to evaluate software engineering project outcomes.
- Evaluate learning points arising from software engineering work undertaken on a project including use of methods, analysis undertaken, selection of approach and the outcome achieved, in order to identify both lessons learnt and recommendations for improvements to future projects.
- Extend and update software development knowledge with evidence from professional and academic sources by undertaking appropriate research to inform best practice and lead improvements in the organisation.
- Analyse client needs and determine how to advise them strategically through improved business processes, new ideas, or technology solutions.
- Effectively communicate value add to the client through a variety of media. For example, presentations, written reports, Storytelling in a professional setting through performing socio-technical process improvements in a range of environments.
- Make evidence based recommendations taking into account risks, costs, and benefits.
- Participate in walk-throughs for Information Technologies, to identify, document and evaluate key risks within a client’s organisation.
- Perform stakeholder analysis to identify, determine and deepen understanding of system requirements and develop client relationships.
- Effect change within an organisation through evaluation of a new system, process or initiative.
- Ensure legal and ethical requirements are accommodated in the development of digital and technology solutions.
- Evaluate the success of new systems, processes, or initiatives.
- Use requirements elicitation, analysis and documentation to produce an acceptable solution for business problems or further opportunities.
- Conduct Process Analysis, Definition, Mapping and Modelling within a business situation without supervision.
- Produce Use Cases which are of value to all stakeholders of a system.
- Use tools and benchmarking to support modelling and requirements gathering and recommend approaches to team members as required.
- Produce a business case to scope a proposed project including business benefits and recommendations.
- Use products of analysis in the design and development of a system.
- Evaluate the impacts of model selection and how they inter-relate with each other when generating business analytics.
- Recommend and use appropriate software tools to implement Business Analysis tasks and outcomes.
- Discover, identify and analyse security threats, attack techniques and vulnerabilities and recommend mitigation and security controls.
- Undertake security risk assessments for complex systems without direct supervision and propose a remediation strategy relevant to the context of the organisation.
- Recommend improvements to the cyber security approaches of an organisation based on research into future potential cyber threats and considering threat trends.
- Manage cyber security risk.
- Use appropriate cyber security technology, tools and techniques in relation to the risks identified.
- Lead cyber security awareness campaigns and evaluate their effectiveness.
- Analyse cyber security requirements against other design requirements for systems or products, identify conflicting requirements and recommend appropriate solutions with clear explanation of costs and benefits.
- Lead the design and build of systems in accordance with a security case to address organisational challenges.
- Define Data Requirements and perform Data Collection, Data Processing and Data Cleansing.
- Apply different types of Data Analysis, as appropriate, to drive improvements for specific business problems.
- Find, present, communicate and disseminate data analysis outputs effectively and with high impact through creative storytelling, tailoring the message for the audience. Visualise data to tell compelling and actionable narratives by using the best medium for each audience, such as charts, graphs and dashboards.
- Identify barriers to effective analysis encountered both by analysts and their stakeholders within data analysis projects.
- Apply a range of techniques for analysing quantitative data such as data mining, time series forecasting, algorithms, statistics and modelling techniques to identify and predict trends and patterns in data.
- Apply exploratory or confirmatory approaches to analysing data. Validate and and test stability of the results.
- Extract data from a range of sources. For example, databases, web services, open data.
- Analyse in detail large data sets, using a range of industry standard tools and data analysis methods.
- Identify and collate stakeholder needs in relation to computer network requirements, plans and designs.
- Plan, design, document, and develop the relevant elements of a computer network within an organisation or between organisations, taking into account customer requirements (performance, scale), constraints (budget, equipment availability), and define policies for their use.
- Monitor performance and ensure networks are configured correctly and perform as expected by designers or architects. Undertake capacity management and audit of IP addressing and hosted devices.
- Investigate, troubleshoot and resolve data network faults in local and wide area environments, using information from multiple sources, Physically or Remotely by console connection. Recommend and implement short term fixes to restore service and, or, quality of experience and recommend longer term changes to prevent recurrence or reduce impact of future occurrences.
- Implement computer networks from a design including testing and validation. This includes populating variables in configurations, for example, IP addresses and subsequent application of configuration to equipment such as routers, switches, firewalls.
- Secure network systems by establishing and enforcing policies, and defining and monitoring access. Support and administer firewall environments in line with IT security policy.
- Research and evaluate emerging network technologies and assess relevance to current network requirements. Provide an objective opinion on how new features and technologies may be incorporated as required by the organisation.
- Investigate security concerns or attacks. For example, Distributed Denial of Service (DDOS), port scanning, assessing key metrics and indicators, evidencing the chosen steps to mitigate.
- Analyse a business problem to identify the role of digital and technology solutions.
- Identify risks, determine mitigation strategies and opportunities for improvement in a digital and technology solutions project.
- Analyse a business problem in order to specify an appropriate digital and technology solution.
- Initiate, design, code, test and debug a software component for a digital and technology solution.
- Apply relevant standard processes, methods, techniques and tools. For example, ISO Standards, Waterfall, Agile in a digital and technology solution project.
- Manage digital and technology solutions projects. For example, identifying and resolving deviations from specification, applying appropriate Project Management methodologies.
- Work effectively within teams, leading on appropriate digital technology solution activities.
- Apply relevant organisational theories. For example, change management principles, marketing approaches, strategic practice, and IT service management to a digital and technology solutions project.
- Apply relevant security and resilience techniques to a digital and technology solution. For example, risk assessments, mitigation strategies.
- Initiate, design, implement and debug a data product for a digital and technology solution.
- Determine and use appropriate data analysis techniques. For example, Text, Statistical, Diagnostic or Predictive Analysis to assess a digital and technology solutions.
- Plan, design and manage simple computer networks with an overall focus on the services and capabilities that network infrastructure solutions enable in an organisational context.
- Report effectively to colleagues and stakeholders using the appropriate language and style, to meet the needs of the audience concerned.
- Research, investigate, and evaluate innovative technologies or approaches in the development of a digital and technology solution.
- Apply relevant legal, ethical, social and professional standards to a digital and technology solution.
Training schedule
More training information
About you
We are looking for a detail-oriented and organised individual who can manage multiple tasks effectively while maintaining a high level of accuracy. The ideal candidate will have a keen interest in data, systems, and continuous process improvement, alongside a proactive, problem-solving mindset. Strong communication skills are essential, as is a positive attitude and willingness to learn and develop within the role. Applicants should also demonstrate a strong academic foundation, including a minimum of 96 UCAS points (or equivalent) and GCSEs (or equivalent) in Maths and English.
Just as importantly, you’re proactive, curious and excited to learn about our brand, our team and the world of Trucks. You enjoy working collaboratively, building strong relationships and engaging confidently with different stakeholders in a friendly and professional manner. If you’re seeking a role where you can grow your skills in a supportive, fast‑paced environment, this could be the opportunity for you.
What we'll give you
Alongside the opportunity to work for a great business that is passionate about everything we do, we offer a competitive salary and a discretionary bonus structure. You’ll be able to join our pension scheme, and you’ll also receive a comprehensive benefits package including private medical insurance, 25 days’ annual leave plus public holidays, free on‑site parking, and hybrid working based out of our Head Office in Willen, Milton Keynes.
We’re committed to supporting your wellbeing, with access to colleague wellbeing resources including our Employee Assistance Programme and Mental Health First Aiders. You’ll also have access to a range of voluntary benefits that you can choose from to suit your lifestyle.
We’re invested in your growth too, providing the training and knowledge you need to reach your potential, along with regular reviews to support your apprenticeship progress.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
About this employer
At Daimler Truck UK Ltd, we are responsible for the Sales and Marketing of Daimler Truck products across the UK, including Mercedes‑Benz Trucks—a brand globally recognised for quality, reliability, and innovation. Our vehicles support a wide range of industries, from logistics and retail to construction and long‑haul transportation, providing customers with efficient, safe and driver‑focused solutions.
Mercedes‑Benz trucks are engineered to deliver outstanding performance, advanced safety systems and exceptional driver comfort, helping businesses operate reliably and efficiently every day. We are firmly committed to leading the future of sustainable transportation, with a strong focus on fuel efficiency, emissions reduction and enhanced safety across our product portfolio.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Hopfully a full time poistion if available.
Ask a question
The contact for this apprenticeship is:
CRANFIELD UNIVERSITY
The reference code for this apprenticeship is VAC2000021314.
Apply now
Closes in 9 days (Monday 29 June 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.