Apprentice SEND Administrator

Gloucestershire College

Gloucester (GL2 5JQ)

Closes in 11 days (Friday 27 March 2026)

Posted on 13 March 2026

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Summary

We are looking for a motivated & organised Apprentice within the learning support team. This is an excellent opportunity to gain hands-on experience while working towards your apprenticeship qualification. You’ll be supported by experienced colleagues and receive structured training throughout your apprenticeship.

Wage

£24,734.47 a year

Check minimum wage rates (opens in new tab)

Actual Salary is £21,236.13 

Training course
Business administrator (level 3)
Hours
Monday - Friday. Fixed Term – 37 hours per week, 38 weeks per annum. Times to be confirmed.

37 hours a week

Start date

Friday 1 May 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Your duties will include: 

  • Providing comprehensive administrative support to the Inclusion team.
  • Managing diaries, scheduling meetings, and coordinating appointments related to EHCPs, reviews, and multi‑agency meetings.
  • Supporting the administration and tracking of Education, Health and Care Plans (EHCPs) and High Needs learners.
  • Maintaining accurate records, evidence logs and compliance documents.
  • Maintaining up‑to‑date databases and tracking systems.
  • Producing data reports for audits, Ofsted preparation, and internal monitoring.
  • Ensuring records comply with GDPR and safeguarding expectations.
  • Acting as a point of contact for SEND‑related enquiries from staff, parents/carers, students, and external agencies.
  • Supporting communication between staff, curriculum teams, and support services.
  • Helping to organise assessments, screenings, and access arrangements
  • Assisting with onboarding SEND learners, including collating information for transition and induction.
  • Ensuring student support plans are distributed to relevant staff.
  • Managing SEND inboxes and communication channels.
  • Maintaining filing systems (digital and paper).
  • Contributing to the smooth running of the Inclusion/High Needs department.

Where you'll work

Gloucestershire College
Llanthony Road
Gloucester
GL2 5JQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GLOUCESTERSHIRE COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administrator Standard.
  • Workplace delivery. 

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Customer care skills
  • Team working
  • Initiative

About this employer

Gloucestershire College is an education provider with campuses in Cheltenham, the Forest of Dean and Gloucester.

We deliver a range of professional and technical training, including T Levels and full-time courses for school leavers, apprenticeships, university-level courses, and courses for adults including online, short and part-time courses, just for fun courses and JobSmart programmes for pre-employment.

All of our learners benefit from tailored support and development throughout journey to higher education or employment.

 

https://www.gloscol.ac.uk/ (opens in new tab)

After this apprenticeship

Potential position upon completion of the apprenticeship. 

Ask a question

The contact for this apprenticeship is:

GLOUCESTERSHIRE COLLEGE

GC Employer Training and Apprenticeships

Apprenticeshipvacancies@gloscol.ac.uk

0345 155 2020

The reference code for this apprenticeship is VAC2000021074.

Apply now

Closes in 11 days (Friday 27 March 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.