Business Administrator Apprentice
NJL FLOORING SERVICES LIMITED
Redcar (TS10 5QW)
Closes in 28 days (Monday 13 April 2026 at 11:59pm)
Posted on 11 March 2026
Contents
Summary
With over two decades of experience, NJL Flooring's expert team delivers a seamless service, from initial consultation and quotation to professional floor installation and project completion. They are looking for a motivated and friendly person to join their hardworking team and a Business Administrator Apprentice.
- Wage
-
£13,312 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 3.30pm.
32 hours a week
- Start date
-
Monday 20 April 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Arrange meetings, take minutes and circulate the minutes
- Invoicing and purchase orders
- Gathering quotes and pricing equipment
- Booking meetings and jobs for the fitting team and overall team
- Social media work
- Making and receiving phone calls
- Liaising with both internal and external customers, suppliers and clients
- Online file management
- Sending brochures to clients/customers
- Coaching other team members
- Overseeing a project from start to finish
- Organising charity events
- Managing the customer database
- Using Microsoft office packaging
- Dealing with customer concerns/complaints
- Diary management
- Other duties
Where you'll work
Steel House
Redcar
TS10 5QW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
MIDDLESBROUGH COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Time-keeping
- Friendly
- Hardworking
- Honest
About this employer
With over two decades of experience, our expert team delivers a seamless service, from initial consultation and quotation to professional floor installation and project completion.
After this apprenticeship
A permanent position is available upon successful completion of the apprenticeship programme. NJTL Flooring Services Ltd are looking for some one to progress and grow within the business.
Ask a question
The contact for this apprenticeship is:
MIDDLESBROUGH COLLEGE
The reference code for this apprenticeship is VAC2000020602.
Apply now
Closes in 28 days (Monday 13 April 2026 at 11:59pm)