Business Development and Support Apprentice

FIRST FOR RECRUIT LIMITED

Tamworth (B77 4RP)

Closes in 28 days (Friday 10 April 2026 at 11:59pm)

Posted on 11 March 2026

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Summary

An exciting vacancy within a fast-paced business that is evolving constantly. If you have what it takes to think on your feet, be part of a small, passionate team with a can-do attitude, and want to be challenged with constant opportunities to learn new skills, then this is a role for you.

• Wage:

  £15,704 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday to Friday 9am - 5pm.

  40 hours a week

• Start date:

  Monday 11 May 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Supporting various teams in all I.T and paper-based administration.
• Communicating with internal colleagues and developing relationships.
• Perform general administrative functions: maintain and update documents, including I.T and paper-based systems.
• Answering the phone and dealing with internal staff, contractors and suppliers.
• Processing invoices and expense claims.   
• Handling general office administration tasks as required.
• Dealing with external suppliers, customers and partners.
• Maintaining and updating filing systems.
• Oversee day-to-day operations across the teams.

 

 

Where you'll work

Office 2 Amber Business Centre
Mercury Park
Tamworth
B77 4RP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SOUTH STAFFORDSHIRE COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course. All learning will take place at the candidate's place of employment and within their contracted working hours.

Requirements

Essential qualifications

GCSE in:

Maths & English (grade 4-9 (A*- C))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

About this employer

FFR started in 2015 by James the director with the aim of supporting the traffic management industry with temporary labour.

Each year we have grown the team, the client base and the services we offer.

FFR is well thought of across the industry and is growing at a fast pace.

http://www.firstforrecruit.co.uk (opens in new tab)

After this apprenticeship

On successful completion of the apprenticeship, progression would be into roles such as a Business development assistant/manager.

Ask a question

The contact for this apprenticeship is:

SOUTH STAFFORDSHIRE COLLEGE

Apprenticeship Team

apprenticeships@southstaffs.ac.uk

03004562424

The reference code for this apprenticeship is VAC2000020493.

Apply now

Closes in 28 days (Friday 10 April 2026 at 11:59pm)