Business Administration Apprenticeship

PENNINE MANUFACTURING LIMITED

BOLTON (BL2 6RR)

Closes in 24 days (Sunday 5 April 2026 at 11:59pm)

Posted on 5 March 2026

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Summary

We’re seeking a proactive Business Admin for a 50/50 admin and telecoms role. Tasks include processing orders, managing despatch/returns, invoicing, handling sales calls, gathering customer feedback, promoting new lines, and following up leads.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday 9am to 5pm

35 hours a week

Start date

Friday 24 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Sales Support:

·        Make outbound and receive inbound sales calls including chasing quotes & potential sales.

·        Assist with customer enquiries and provide product/service information.

Order Processing:

·        Accurately process sales orders in Sage 200 system.

·        Prepare and manage despatch notes and return documentation.

·        Track orders despatched by courier on company tracking platform system.

Financial Administration:

·        Generate and send invoices to clients.

General Office Duties:

·        Filing, scanning, and maintaining organized records.

·        Handle incoming and outgoing correspondence.

·        Support other administrative tasks as required.

Skills & Qualifications

·        Previous experience in an office or administrative role. support experience preferred but not essential.

·        Strong communication and interpersonal skills.

·        Proficiency in MS Office (Word, Excel, Outlook).

·        Ability to multitask and prioritize effectively.

·        Attention to detail and accuracy in data entry and documentation.

Where you'll work

FOLD MILL
BRADLEY LANE
BOLTON
BL2 6RR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BOLTON COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

About this employer

Pennine Manufacturing Ltd is a long‑established, family‑owned manufacturing company based in Little Lever, Bolton. The business was founded in 1976 and operates as a private limited company.

After this apprenticeship

After completing this Business Administration Apprenticeship, learners can progress into roles such as Office Administrator, Customer Service Advisor, Sales Support Administrator, or Team Coordinator.

Ask a question

The contact for this apprenticeship is:

BOLTON COLLEGE

The reference code for this apprenticeship is VAC2000019292.

Apply now

Closes in 24 days (Sunday 5 April 2026 at 11:59pm)