Level 3 Business Administration Apprentice

CASTLE HILL PRIMARY ACADEMY

CHESSINGTON (KT9 1JE)

Closes in 21 days (Wednesday 1 April 2026 at 11:59pm)

Posted on 6 March 2026

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Summary

Primary school in Chessington looking for administrative support.

Wage

£11,778 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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£8 per hour:

Training course
Business administrator (level 3)
Hours
Monday to Friday 08:30 - 16:00.

30 hours a week

Start date

Tuesday 7 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Will use multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data
  • Produce accurate records and documents, including emails, letters, files, payments, reports and proposals
  • Exercise creativity and good judgement, make effective decisions based on sound reasoning and is able to deal with challenges in a mature way
  • Build and maintain positive relationships within their own team and across the organisation, demonstrate ability to influence and challenge appropriately
  • Demonstrate good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms
  • Plan required resources to successfully deliver projects
  • Understand the organisation’s purpose, activities, aims, values and visions for the future
  • Know organisational structure and demonstrate understanding of how their work benefits the organisation
  • Managing stakeholders and their different relationships to the organisation
  • Understand laws and regulations that apply to the role, including data protection, health and safety, etc.
  • Understand the organisation’s internal policies

Where you'll work

BUCKLAND ROAD
CHESSINGTON
KT9 1JE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NORTH EAST SURREY COLLEGE OF TECHNOLOGY (NESCOT)

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Customer care skills
  • Administrative skills

About this employer

Primary school in Chessington

Company benefits

  • Completely fully-funded qualifications
  • Allocated work time towards studying your apprenticeship
  • Great progression opportunities

After this apprenticeship

The administrator role can be a gateway to further career opportunities, in management or senior support roles.

Ask a question

The contact for this apprenticeship is:

NORTH EAST SURREY COLLEGE OF TECHNOLOGY (NESCOT)

Martin Walker-Smith

mwalkersmith@nescot.ac.uk

02083948593

The reference code for this apprenticeship is VAC2000019223.

Apply now

Closes in 21 days (Wednesday 1 April 2026 at 11:59pm)