Level 3 business Administration Apprenticeship

EAST LANCASHIRE CHAMBER OF COMMERCE & INDUSTRY

ACCRINGTON (BB5 5JR)

Closes in 20 days (Friday 20 March 2026 at 11:59pm)

Posted on 27 February 2026

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Summary

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors.This includes small and large businesses.The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. 

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
35 hours per week, including college day. Working days will be 8.00am - 4.00pm.

35 hours a week

Start date

Monday 30 March 2026

Duration

1 year 8 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Data entry of all information and actions for training sessions and events
  • Communicate and liaise with attendees on training and events
  • Organise and provide support for local seminars and training sessions
  • Updating client records in Rubi on a daily basis, telephone calls, emails, support/assistance given, visits etc.
  • Produce invoices for the department and credit chase as and when required
  • Producing and marketing our information bulletin to be distributed to clients
  • Marketing of the department’s services on a weekly basis, using fliers, canva, mailchimp, emails and social media etc.
  • Contacting clients with details of our services and promoting the International Business Team
  • Attending client meetings and Chamber events as and when required
  • Maintain appropriate files, reports, documentation, and data
  • Assist with marketing and communications
  • Ensure the website is up to date with all current information
  • Be flexible in accordance with the requirements of the business and carry out any other duties as required

Where you'll work

RED ROSE COURT
CLAYTON BUSINESS PARK
CLAYTON LE MOORS
ACCRINGTON
BB5 5JR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BLACKBURN COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Math (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Confidentiality
  • punctual

About this employer

East Lancashire Chamber of Commerce is a locally based private sector organisation, owned by the Members and accredited by the British Chambers of Commerce.
We are committed to helping Pennine Lancashire have a thriving economy. We are active at local, regional and national levels in the influential decision making bodies, whose programmes and investments, both public and private, determine the environment in which business operates.

We help companies across the area with their productivity, by helping reduce costs, providing qualified advice, training and developing staff, increasing sales and improving profits.

https://www.chamberelancs.co.uk/about/introduction/ (opens in new tab)

Company benefits

Birthday off, extended (discretionary) leave over Christmas, Optical contribution, discounted breakdown cover, flexible working, death in service, Pension, free parking, access to health care cash plan.

After this apprenticeship

The administration role may be a gateway to further career opportunities, such as management or senior support roles.

Team Leader / HR Support or a permanant role. 

Ask a question

The contact for this apprenticeship is:

BLACKBURN COLLEGE

Apprenticeships

Apprenticeships@Blackburn.ac.uk

01254292500

The reference code for this apprenticeship is VAC2000018292.

Apply now

Closes in 20 days (Friday 20 March 2026 at 11:59pm)