Level 3 Business Support Apprentice – Training and Marketing
EAST LANCASHIRE CHAMBER OF COMMERCE & INDUSTRY
ACCRINGTON (BB5 5JR)
Closes in 20 days (Friday 20 March 2026 at 11:59pm)
Posted on 26 February 2026
Contents
Summary
To provide the highest level of support & service to the international business team and its clients. To ensure all administration and operational tasks have been completed accurately, in a timely manner and in-line with Chamber procedures and audits.
- Wage
-
£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday,
Please note: There will be some work required outside normal working hours in order to meet the needs of the business. A reasonable amount of overtime and travel is therefore expected.
35 hours a week
- Start date
-
Monday 30 March 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Data entry of all information and actions for training sessions and events
- Communicate and liaise with attendees on training and events
- Organise and provide support for local seminars and training sessions
- Updating client records in Rubi on a daily basis, telephone calls, emails, support/assistance given, visits etc.
- Produce invoices for the department and credit chase as and when required
- Producing and marketing our information bulletin to be distributed to clients
- Marketing of the department’s services on a weekly basis, using fliers, canva, mailchimp, emails and social media etc.
- Contacting clients with details of our services and promoting the International Business Team
- Attending client meetings and Chamber events as and when required
- Maintain appropriate files, reports, documentation, and data
- Assist with marketing and communications
- Ensure follow-up action as and when necessary
- Ensure the website is up to date with all current information
- Shredding of all confidential information on a daily basis
- Be flexible in accordance with the requirements of the business and carry out any other duties as required
The Chamber's Values are as follows:
Fundamental: honesty & integrity, professional, transparency, openness and open to change, engaging, loyal
‘We are Positive, Collaborative, Innovative and Supportive and are Ambassadors for the Chamber in all we do’
The apprentice must have energy, enthusiasm, motivation, a smart appearance and strong communication abilities.
Where you'll work
RED ROSE COURT
CLAYTON BUSINESS PARK
CLAYTON LE MOORS
ACCRINGTON
BB5 5JR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BURNLEY COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Day-release training will take place at Burnley College
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Honesty
- Integrity
- Professional
- Open to change
- Engaging
- Loyal
About this employer
East Lancashire Chamber of Commerce is a locally based private sector organisation, owned by the Members and accredited by the British Chambers of Commerce.
After this apprenticeship
- Potential employment on successful completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
BURNLEY COLLEGE
Themis Team
themis@burnley.ac.uk
01282 733005
The reference code for this apprenticeship is VAC2000017984.
Apply now
Closes in 20 days (Friday 20 March 2026 at 11:59pm)