Apprentice Business Administrator

PINKNEY GRUNWELLS LAWYERS LLP

Bridlington (YO15 2AP)

Closes in 20 days (Friday 20 March 2026 at 11:59pm)

Posted on 26 February 2026

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Summary

A rare and exciting opportunity has arisen to join a reputable and well-established law firm operating along the Yorkshire coast as a Business Administrator Apprentice. This role offers the chance to gain valuable experience within a professional legal environment while working towards a nationally recognised qualification.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

The apprenticeship pay rate will increase to £8p/h in April 2026

Training course
Business administrator (level 3)
Hours
Monday- Friday, 9.00am- 5.00pm

35 hours a week

Start date

Monday 20 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The main duties and responsibilities will include:

• Assisting the reception team by welcoming clients in a professional and courteous manner
• Supporting with answering telephone enquiries and directing calls appropriately
• Managing incoming and outgoing daily postal correspondence
• Opening, sorting and distributing mail to the relevant departments
• Filing and maintaining accurate and confidential client records in line with legal procedures
• Audio typing legal correspondence and documentation
• Using legal software and internal systems (full training provided)
• Supporting administrative staff with general office duties
• Ensuring documents are correctly prepared, formatted and stored
• Maintaining high standards of confidentiality at all times
• Providing general administrative support to ensure the smooth and efficient running of the office

This role requires professionalism, accuracy and attention to detail, as you will be working within a legal environment handling sensitive information.

Where you'll work

8-10 Quay Road
Bridlington
YO15 2AP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TEC PARTNERSHIP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training will include:

• Structured off-the-job training delivered by East Riding College
• On-the-job training within the workplace
• Full training on technical phone systems
• Training on legal software and internal systems
• Ongoing mentoring and support from experienced legal professionals
• Preparation for End Point Assessment

Requirements

Essential qualifications

GCSE in:

Maths & English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

Other requirements

The successful candidate may be required to work from other offices to cover holiday or sickness. Therefore, candidates must have their own transport or access to reliable public transport.

About this employer

Pinkney Grunwells have been providing trusted legal services along the Yorkshire coast for over 80 years. With a strong local reputation and a commitment to delivering professional, client-focused legal support, the firm continues to be a respected name within the community.

Operating from their Bridlington office and other coastal locations, Pinkney Grunwells offer a range of legal services and pride themselves on professionalism, attention to detail and excellent client care.

http://www.pinkneygrunwells.co.uk (opens in new tab)

After this apprenticeship

Pinkney Grunwells LLP are keen to encourage further development into permanent administration or legal secretary roles for the right candidate upon successful completion of the apprenticeship.

This role offers an excellent foundation for a long-term career within the legal sector.

Ask a question

The contact for this apprenticeship is:

TEC PARTNERSHIP

myapprenticeship@scarboroughtec.ac.uk

The reference code for this apprenticeship is VAC2000017864.

Apply now

Closes in 20 days (Friday 20 March 2026 at 11:59pm)