Business Administrator Apprentice
UNITED LEARNING TRUST
Manchester (M16 8PR)
Closes in 10 days (Monday 9 March 2026)
Posted on 25 February 2026
Contents
Summary
As a Business Administrator Apprentice at William Hulme’s Grammar School, the postholder will be an integral support to the Operations, Finance and Reception Team, reporting directly to the Operations Manager. This role is essential in supporting a first-class day-to-day service.
- Wage
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£14,722.50 to £23,809.50, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
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The hours of work for this role are Monday-Friday from 8.00am to 4.00pm. It will be Term Time Only (39 weeks) including all Inset and Planning days.
37 hours 30 minutes a week
- Start date
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Monday 16 March 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The role is to work alongside the current Operations/Finance Team and learn all aspects of administration and reception whilst working in a busy environment. Invaluable experience will be gained within the Operations, Finance and Reception areas of the school whilst working towards an Apprenticeship. Liaison with all required stakeholders is essential for the role. Therefore, the postholder will receive training in this area, but it is expected that they will demonstrate exemplary customer service.
The successful candidate will provide a strong administrative support service to the school, maintaining school office systems in an effective and consistent manner to the benefit of the school. They will also possess or develop a strong work ethic and the ability to learn whilst working in a busy environment.
The successful candidate will be offered the opportunity to support open evenings and parents evenings and other school events to further their training, but attendance is not compulsory.
Where you'll work
William Hulme's Grammar School
Springbridge Road
Manchester
M16 8PR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
UNITED CHURCH SCHOOLS TRUST
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Apprentices complete a mix of on-the-job training and off-the-job learning in the workplace (a minimum of 6.5 hours per week). Training sessions are delivered online with 2 face-to-face days.
Training allocated time will be spread across the week (Monday to Friday) and will be 6.5 hours and will take place at the school.
By the end of the programme, you will hold a nationally recognised Level 3 qualification that supports your role and future learning or career progression.
More training information
United Apprenticeships programmes are designed to cater to the diverse needs of the school community and empower school support staff.
There are two key stages to the apprenticeship:
The Practical Period (On-Programme Learning):
This is the main learning phase of the apprenticeship, where apprentices develop the knowledge, skills, and behaviours needed for their role. They will complete a mix of workplace training, online learning, assignments, and practical tasks, all supported by their Programme Lead and workplace mentor.
Gateway and End-Point Assessment (EPA):
Once an apprentice has completed their training and is confident in their role, they go through the “Gateway,” where their employer and Programme Lead confirm they are ready for the final assessment. The End-Point Assessment is a formal process where apprentices demonstrate what they’ve learnt through a combination of assessment methods, depending on their apprenticeship programme.
Requirements
Essential qualifications
GCSE in:
- English (grade C/4)
- Maths (grade C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Non judgemental
- Patience
- Physical fitness
Other requirements
A-Level or equivalent desirable. Good numeracy and literacy skills are essential.
About this employer
William Hulme’s Grammar School is the most over-subscribed school in Manchester and one of the most successful comprehensive schools in the country. WHGS is an all-through (3-18) Academy of over 1600 pupils with a wide range of abilities, ethnicities and backgrounds. There are over 200 members of staff.
WHGS is part of United Learning, a large, and growing, group of schools aiming to offer a life changing education to children and young people across England. Our subject specialists, our Group-wide intranet, our own curriculum and our online learning portal all help us share knowledge and resources, helping to simplify work processes and manage workloads for an improved work-life balance.
As part of United Learning, our academy benefits from shared resources, experiences, working practices and CPD opportunities that are second to none. This affords further opportunities for staff to provide a vital contribution in our pursuit to deliver the highest standards of educational excellence.
After this apprenticeship
This role may be a gateway to further career opportunities, such as:
- Finance Administrator/Officer roles
- Receptionist
- Reprographics Technician
- Operations Assistant Officer
- School Business Manager
- Senior Administrator
The next learning chapter could be the School Business Professional Level 4.
Ask a question
The contact for this apprenticeship is:
UNITED CHURCH SCHOOLS TRUST
Jane Carter
jane.carter@whgs-academy.org
0161 226 2054
The reference code for this apprenticeship is VAC2000017785.
Apply now
Closes in 10 days (Monday 9 March 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.