Business administrator level 3 apprentice

BALFOUR BEATTY PLC

Hereford (HR4 9SW)

Closes in 8 days (Tuesday 17 March 2026 at 11:59pm)

Posted on 4 March 2026

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Contents

Summary

The day-to-day role of a business administration professional can vary based on the specific position, industry, and organisation.

Wage

Competitive

Competitive wage offered

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday, 8.00am - 4.00pm. 30 mins lunch unpaid.

37 hours 30 minutes a week

Start date

Wednesday 1 April 2026

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The day-to-day role of a business administration professional can vary based on the specific position, industry, and organisation. However, here is a general overview of the typical responsibilities and tasks that someone in a business administration role might perform:

Office Management:

Oversee and manage daily operations within the office, ensuring a smooth and efficient workflow

Communication:

  • Handle internal and external communication, including emails, phone calls, and in-person interactions
  • Act as a point of contact for inquiries

Calendar and Schedule Management:

Maintain calendars for executives and other team members, schedule appointments, meetings, and coordinate deadlines

Record Keeping:

  • Maintain and organise files, documents, and records
  • Ensure that information is easily accessible and stored in a secure manner

Data Entry:

Input, update, and manage data in databases or other organisational systems

Correspondence:

Draft and edit business correspondence, memos, reports, and other documents

Meeting Coordination:

Organise and coordinate meetings, including scheduling, preparing agendas, distributing materials, and taking minutes

Travel Arrangements:

Make travel arrangements for employees, including booking flights, hotels, and transportation

Budgeting and Expense Management:

Assist in budget preparation, track expenses, and process reimbursements

Human Resources Support:

Assist with HR-related tasks, such as onboarding new employees, maintaining personnel records, and coordinating employee training programs

Customer Service:

  • Handle customer inquiries and provide support as needed
  • Ensure a positive experience for clients or customers interacting with the business

Office Supplies and Inventory Management:

Monitor and replenish office supplies, and manage inventory as necessary

Project Coordination:

Support project managers in coordinating and tracking project activities, timelines, and deliverables

Policy Implementation:

Implement and enforce organisational policies and procedures to ensure compliance

Financial Recordkeeping:

Assist in financial recordkeeping, such as tracking invoices, processing payments, and maintaining financial records

Event Planning:

Assist in planning and organising company events, conferences, or meetings

Problem-Solving:

Address day-to-day challenges and problem-solve to ensure the smooth running of operations

Technology Support:

Provide basic technical support for office equipment and software, or coordinate with IT support as needed

Collaboration:

Work closely with colleagues and various departments to facilitate effective communication and collaboration

Professional Development:

Stay updated on industry trends and best practices, and seek professional development opportunities to enhance skills

The day-to-day role of a business administration professional involves a mix of organisational, communication, and coordination tasks to support the overall functioning of the business.

The specific responsibilities can vary widely, but the goal is to contribute to the efficiency and effectiveness of the organisation's operations.

Where you'll work

Hereford Steelworks
Holmer Road
Hereford
HR4 9SW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Formal training is delivered at HWGTA, located at Holmer Road, Hereford HR4 9SX

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Organisation skills
  • Team working

About this employer

We are specialists in structural steel manufacture with the capacity to produce in excess of 8,000 tonnes of steelwork each year.

Our 14-acre site has a wide range of machinery meaning we can manufacture and store almost any type of structural steelwork, including galvanised specialist structural steelwork that requires precision manufacturing.

We have a proven expertise in delivering:

Overhead line electrification (OLE) steelwork for the rail industry.

Callender Hamilton lattice girder bridges.

Telecommunication masts and towers.

Overhead line transmission towers.

Substation equipment support and cable support steelwork

Our employees include specialists such as platers, welders and operators of Computer Numerical Controlled (CNC) machining stands. To ensure the right skills are in place for tomorrow, we have apprentices in both technical and craft roles.

To ensure the highest levels of quality, we operate a Factory Production Control (FPC) system which has been certified in accordance with EN 1090-1:2009+A1:2011. We are able to manufacture and market structural steelwork to the requirements of Execution Class 3 of EN 1090-2:2018. We operate a Quality Management System which is certified to ISO 9001:2015 standards.

After this apprenticeship

  • Potential for career devlopment upon succesful completion of apprenticeship - to be discussed

Ask a question

The contact for this apprenticeship is:

HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED

Lisa Wilkinson

lisa.wilkinson@hwgta.org

01432377002

The reference code for this apprenticeship is VAC2000017733.

Apply now

Closes in 8 days (Tuesday 17 March 2026 at 11:59pm)