HR and Operational Support Apprentice

INSIDE MARKETING LONDON LIMITED

82 Wood Street (L1 4DQ)

Closes in 20 days (Friday 20 March 2026)

Posted on 25 February 2026

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Summary

Always wanted to work in HR? Inside Global is offering an exciting apprenticeship opportunity within Operational Support. This apprenticeship blends recruitment, office coordination and HR process support, whilst studying for a Level 3 HR Support Apprenticeship with leading training provider, Realise. Great benefits and central location.

Wage

£14,722.50 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
HR support (level 3)
Hours
Monday - Friday, 08:30 - 17:00

37 hours 30 minutes a week

Start date

Monday 6 April 2026

Duration

1 year 2 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • This full-time, office-based role combines recruitment, office management, and HR process management, with a strong focus on proactive talent acquisition, consistent process application, and day-to-day staff monitoring in a target-driven environment
  • Reporting directly to the Head of Delivery and Head of Operations, the apprentice will play a key role in supporting office growth and business performance
  • The successful candidate will lead the recruitment of Business Development Executives to support client expectations and expansion targets
  • This will involve high volumes of outbound calls, executing recruitment campaigns to attract sales-driven talent, understanding monthly hiring requirements aligned with business growth, and exploring additional recruitment avenues such as job fairs
  • The role will also include supporting onboarding processes, ensuring all documentation is completed, and maintaining accurate records within PeopleHR across UK, remote, and overseas recruitment activity
  • In addition, the apprentice will contribute to office expansion and revenue growth by aligning recruitment with business development goals and monitoring market trends to identify high-growth opportunities
  • The role involves motivating new and existing staff to achieve performance targets, supporting KPI and incentive structures, fostering accountability and continuous improvement, and helping to attract and retain high-performing team members
  • The apprentice will act as an ambassador for Inside Global, ensuring excellent candidate and client experiences from the first interaction. Responsibilities also include liaising with apprenticeship providers to monitor internal learners’ progress, tracking holiday and sickness through PeopleHR, notifying relevant departments of staffing changes, supporting workforce planning, ensuring compliance with recruitment regulations, and tracking activity and performance metrics to measure success
  • Flexibility is required during peak recruitment periods, and this role offers an excellent opportunity for a motivated and ambitious individual looking to build a career in recruitment, operations, and business growth within a fast-paced environment

Where you'll work

104 Tea Factory
82 Wood Street
L1 4DQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

REALISE LEARNING AND EMPLOYMENT LIMITED

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.

You will be working towards the Level 3 HR Support Apprenticeship standard, which includes:

  • Knowledge, Skills and Behaviours
  • HR Support Level 3 Apprenticeship Standard
  • Functional skills in maths and English if required

This will be delivered by your dedicated training provider, Realise.

Requirements

Desirable qualifications

GCSE or equivalent in:

English and Maths (grade Grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Administrative skills
  • Analytical Skills
  • Attention to detail
  • Communication Skills
  • Customer care skills
  • Friendly
  • Initiative
  • IT skills
  • Maths and English
  • Organisation skills
  • Patience
  • Presentation skills
  • Problem solving skills
  • Team working
  • time keeping

About this employer

Morgan Hunt is a multi-award-winning recruitment agency with over 150 consultants across London, Birmingham, Manchester and Glasgow. We provide specialist recruitment services to over 2,000 clients.

Founded in 1994, we’ve become renowned for connecting talented candidates and brilliant organisations within the charity, education, finance, government, housing, professional services, property & construction, social care & health and technology sectors.

After this apprenticeship

  • Progression within company

Ask a question

The contact for this apprenticeship is:

REALISE LEARNING AND EMPLOYMENT LIMITED

The reference code for this apprenticeship is VAC2000017703.

Apply now

Closes in 20 days (Friday 20 March 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.