Apprentice Security Officer

HISTORIC ROYAL PALACES

East Molesey (KT8 9AU)

Closes on Thursday 7 May 2026

Posted on 24 February 2026

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Summary

We are recruiting for Apprentice Security Officer at Hampton Court Palace, giving you a fantastic opportunity to grow your Security skills whilst working at the beautiful Hampton Court Palace.

Wage

£23,588 a year

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Training course
Professional security operative (level 2)
Hours
Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.

36 hours a week

Start date

Tuesday 1 September 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The role will involve assisting the Security Team Leader in monitoring CCTV and alarms, including proactive patrolling throughout the buildings & grounds and responding to fire alarm activations. This role will require you to communicate effectively with your colleagues and delivering excellent customer service.

The role will include:

  • Control Room operations
  • Controlling pedestrian and vehicle access to the Palace
  • Monitoring CCTV and alarm systems
  • Responding to any escalated security incidents
  • Proactive patrolling throughout the buildings and grounds
  • Responding to fire alarm activations
  • Providing a safe and secure environment for visitors and staff
  • Ensure own understanding of all security procedures, particularly emergency procedures, by participating in a structured programme of learning and refresher tests.

Where you'll work

Historic Royal Palaces
Hampton Court Palace
East Molesey
KT8 9AU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

M I T SKILLS LIMITED

Training course

Professional security operative (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Follow assignment instructions relevant to operational duties.
  • Carry out work in compliance with all regulations, guidance, legislation and organisational policies and procedures.
  • Use security systems, applications and software, technology and equipment in line with organisational and operational requirements.
  • Take action in the event of an incident, disruption, alarm activation or emergency, liaising with relevant people, escalating when necessary and recording actions and outcomes to meet guidance or organisational requirements.
  • Complete and maintain accurate documentation or reports to meet current legislation, guidance, or organisational requirements.
  • Challenge suspicious activities on or around the site and apply SCaN principles (see, check, and notify).
  • Deliver customer service to all stakeholders, responding to the needs of individuals.
  • Navigate a site plan or map of their working environment and areas.
  • Carry out observation of designated areas, report and record any irregularities mitigating security and safety threats.
  • Use digital communication applications and information management systems to communicate, learn, share, and record information.
  • Use personal protection equipment (PPE) correctly.
  • Use verbal and non-verbal communication skills (for example the 'Power of Hello’) when interacting with individuals.
  • Use an appropriate tone of voice in all communications that reflect the organisations or client’s values.
  • Contribute to review and improve the daily operating processes and procedures.
  • Defuse potential conflict situations.
  • Identify the component parts of explosive and incendiary items, firearms, and other prohibited items.
  • Carry out dynamic risk assessments at sites or locations.
  • Carry out various searches (for example, of areas, people, vehicles or items) in a operational security capacity.
  • Apply operational security access control systems, procedures, and forms of authorisation in crowded space environments or publicly accessible locations.
  • Identify, handle or potentially confiscate sensitive material, dangerous or prohibited items.
  • Patrol assigned areas for operational security to control access, detect and respond to unwanted activities, communicate, and report findings.
  • Deploy the correct type of barrier in an operational security context safely.
  • Carry out vehicle safety checks and basic maintenance on CViT vehicles.
  • Operate specially adapted vehicles' security system including load and unload mode.
  • Calculate the shortest and safest route between vehicle and collection point.
  • Read maps to find locations for CViT and re-route in case of traffic or diversions (paper map and/or sat nav technology).
  • Use communications and mapping equipment when operating a CViT vehicle.
  • Carry out various searches (for example, of areas, people, vehicles or items) in a mobile security capacity.
  • Patrol assigned areas for mobile security to control access, detect and respond to unwanted activities, communicate, and report findings.
  • Deploy correct type of barrier in a mobile security context safely.
  • Carry out vehicle safety checks and basic maintenance on mobile security vehicles.
  • Read maps to find locations for mobile security response and re-route in case of traffic or diversions (paper map and/or sat nav technology).
  • Use communications and mapping equipment when operating a mobile security vehicle.
  • Carry out various searches (for example, of areas, vehicles, or items) from the control room.
  • Apply control room access control systems, procedures, and forms of authorisation in crowded space environments or publicly accessible locations.
  • Scan and track assigned areas for control room to control access, detect and respond to unwanted activities, communicate, and report findings.
  • Deploy correct type of barrier in a control room context safely.
  • Identify and use components of a control room system.
  • Gather and store CCTV footage for evidential use.
  • Follow assignment instructions relevant to operational duties.
  • Carry out work in compliance with all regulations, guidance, legislation and organisational policies and procedures.
  • Use security systems, applications and software, technology and equipment in line with organisational and operational requirements.
  • Take action in the event of an incident, disruption, alarm activation or emergency, liaising with relevant people, escalating when necessary and recording actions and outcomes to meet guidance or organisational requirements.
  • Complete and maintain accurate documentation or reports to meet current legislation, guidance, or organisational requirements.
  • Challenge suspicious activities on or around the site and apply SCaN principles (see, check, and notify).
  • Deliver customer service to all stakeholders, responding to the needs of individuals.
  • Navigate a site plan or map of their working environment and areas.
  • Carry out observation of designated areas, report and record any irregularities mitigating security and safety threats.
  • Use digital communication applications and information management systems to communicate, learn, share, and record information.
  • Use personal protection equipment (PPE) correctly.
  • Use verbal and non-verbal communication skills (for example the 'Power of Hello’) when interacting with individuals.
  • Use an appropriate tone of voice in all communications that reflect the organisations or client’s values.
  • Contribute to review and improve the daily operating processes and procedures.
  • Defuse potential conflict situations.
  • Identify the component parts of explosive and incendiary items, firearms, and other prohibited items.
  • Carry out dynamic risk assessments at sites or locations.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Analytical skills
  • Logical
  • Team working

About this employer

Historic Royal Palaces (HRP) is a team of people who love and look after six of the most wonderful palaces in the world. We create space for spirits to stir and be stirred.

After this apprenticeship

This is the 1st step into a career in security.

Ask a question

The contact for this apprenticeship is:

M I T SKILLS LIMITED

The reference code for this apprenticeship is VAC2000017526.

Apply now

Closes on Thursday 7 May 2026

After signing in, you’ll apply for this apprenticeship on the company's website.