Administration Assistant Apprentice

CONDOVER COLLEGE LIMITED

Shropshire (SY1 3GZ)

Closes in 16 days (Friday 13 March 2026 at 11:59pm)

Posted on 23 February 2026

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Summary

We are looking for a full-time Administration Assistant Apprentice to join our fast-paced team based at our Head Office in Harlescott. The principle responsibility will be to provide administrative and secretarial support to the Directors and staff within the organisation. The ideal candidate will be organised, reliable, self-motivated.

Wage

£19,871.70 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday between 9am-5pm.

37 hours a week

Start date

Monday 20 April 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • To receive and log all incoming calls in a sensitive and professional manner and to forward messages appropriately
  • Daily opening, sorting and distribution of mail and recording outgoing mail
  • Sending communications, including emails, and the distribution of documents within the organisation
  • The maintenance of filing systems, staff and general files
  • Photocopying, collating documents, binding and preparation of “mailings out”
  • The ordering receipt, checking and distribution of stock/stationery supplies
  • Sending communications, including emails, and the distribution of documents within the organisation
  • Researching and downloading documents from the internet
  • The input, update and retrieval of data onto databases as required
  • To use databases and management systems as appropriate
  • Assisting with the administration tasks in relation to recruitment and selection
  • The typing, preparing and copying of letters, minutes, reports, materials or other documents
  • Telephone/receptionist duties, message taking, welcoming visitors etc.
  • Arranging and servicing meetings, including room preparation, catering arrangements etc.
  • To carry out other duties compatible with the post and commensurate with its seniority

Where you'll work

Longbow House
1 Longbow Close
Shrewsbury
Shropshire
SY1 3GZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HEREFORDSHIRE, LUDLOW, AND NORTH SHROPSHIRE COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Level 3 Apprenticeship in Business Administration
  • This will also include functional skills if required
  • End point assessment
  • Certificate of completion of the standard
  • You may have to attend formal college sessions (if English & maths are required)
  • You will learn the knowledge, skills and behaviours related to the apprenticeship standard

 

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade GCSE GRADE 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Presentation skills
  • Administrative skills
  • Team working

About this employer

Condover College Ltd is a small and independent specialist college and residential care provider in the heart of Shropshire.

https://www.condovercollege.co.uk (opens in new tab)

Company benefits

  • Company pension
  • On-site parking
  • Referral programme

After this apprenticeship

Likely to become a full-time position for the correct candidate.

Ask a question

The contact for this apprenticeship is:

CONDOVER COLLEGE LIMITED

Ellie Reece

recruitment@condovercl.org.uk

01743 872250

The reference code for this apprenticeship is VAC2000017390.

Apply now

Closes in 16 days (Friday 13 March 2026 at 11:59pm)