Office Assistant Apprentice

CLARITY LEGAL SERVICES LIMITED

Milton Keynes (MK9 2AH)

Closes in 16 days (Friday 13 March 2026 at 11:59pm)

Posted on 24 February 2026

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Summary

Kickstart your career with Clarity Legal! Join as a Business Admin Apprentice and gain hands-on experience in a dynamic legal environment. Develop essential admin skills, support our expert team, and grow your future in a professional setting. Apply now and start your journey!

Wage

£16,000 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
9.00am - 5.00pm daily, inclusive of a one-hour unpaid lunch break.

35 hours a week

Start date

Monday 23 March 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Responsibilities:

  • Liaise with managers and the department head to agree daily responsibilities
  • Carry out daily tasks, including filing post and documents
  • Producing work using the office management system
  • Taking telephone messages for managers and liaising with clients, agents, and other professionals
  • Working in accordance with task lists and diary reminders
  • Ensuring work is signed off and post is ready by 4:00pm
  • Provide cover and assistance during staff absences
  • Meet clients to take messages or arrange appointments
  • Attend office and departmental meetings and training sessions as required

Other duties:

  • Assist with departmental compliance relating to anti-money laundering regulations and quality procedures in line with company policies
  • Follow procedures in accordance with the office manual and conditions of employment
  • Ensure personal compliance with Health & Safety regulations as set out by Clarity
  • Maintain and, where possible, improve office standards
  • Support clients with providing identity documents
  • Send payment links when required

Where you'll work

Ashton House
Third Floor West
Milton Keynes
MK9 2AH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MILTON KEYNES COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Training with Milton Keynes College
  • Ongoing training, support and development with the employer
  • Business Administrator Level 3

Requirements

Essential qualifications

GCSE in:

  • English (grade 9-4)
  • Maths (grade 9-4)

Desirable qualifications

GCSE in:

  • Business (grade 9-4)
  • IT / Digital (grade 9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Works independently
  • Good typing skills
  • Methodical & accurate
  • Excellent client care

Other requirements

An interest in conveyancing would be beneficial for the role. 

About this employer

Clarity is a friendly, forward thinking company, offering local and personalised residential conveyancing services to clients in and around Milton Keynes and Northampton. We believe our clients should experience a smooth, jargon-free and individual client experience throughout the use of our services. Clarity – providing clear and concise legal advice for you.

https://weareclarity.co.uk/milton-keynes-residential-conveyancing-services/ (opens in new tab)

Company benefits

  • 24-hour employee assistance programme
  • A day off for your birthday
  • Salary will grow with experience

After this apprenticeship

A permanent position may be on offer upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

MILTON KEYNES COLLEGE

Cat Brown

cat.brown@mkcollege.ac.uk

01908637056

The reference code for this apprenticeship is VAC2000017198.

Apply now

Closes in 16 days (Friday 13 March 2026 at 11:59pm)