Apprentice Recruitment Administrator

TEMPTING RECRUITMENT SOLUTIONS LIMITED

CROYDON (CR9 2ER)

Closes on Tuesday 31 March 2026

Posted on 20 February 2026

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Summary

Our mission is to be a leading global recruitment brand known for developing professionals and helping business thrive. We currently have a fantastic opportunity to join the team as an apprentice recruitment administrator. Supporting in all areas of administration relating to new business and staff placements.

Wage

£18,000 a year

Check minimum wage rates (opens in new tab)

Depending on experience there is scope for negotiation.

Training course
Business administrator (level 3)
Hours
Monday - Friday, 8.30am - 5.30pm (1 hour for lunch).

40 hours a week

Start date

Wednesday 1 April 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Registering candidates which includes vetting for compliance
  • Utilise CRM systems to create, update and maintain profiles and documents for new and old candidates
  • Send and respond to emails in a timely manner
  • Processing agency worker timesheets
  • Recording agency worker timesheets on relevant systems
  • Chasing and following up with agency workers where timesheets have not been submitted or approved
  • Ensuring timesheets are accurately submitted to clients and approved before relevant deadlines
  • Obtain referee details from candidates and then send them out to referees and follow up on any outstanding references
  • Identify new business opportunities by passing suitable referee details to Recruitment Consultants for Business Development
  • Uploading candidate compliance documents on to relevant systems and client portals
  • Answer telephones queries, resolving enquiries and providing advice and information on a wide range of issues such as agency worker timesheets, job adverts, etc.
  • Taking accurate messages and passing it on to Recruitment Consultants, etc.
  • Maintain and uphold company standards, branding and principles

Where you'll work

THE LANSDOWNE BUILDING
2 LANSDOWNE ROAD
CROYDON
CR9 2ER

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THELIGHTBULB LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • You will achieve the Level 3 Business Administration Apprenticeship standard
  • There are 8 workshops to attend (remotely via Teams)
  • You will have a mentor for one to one teaching and learning
  • In-house training will be given to support specifics of the role

Requirements

Desirable qualifications

A Level in:

  • English (grade C)
  • Maths (grade C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

Other requirements

  • Must be educated to college or university level
  • Must have some previous work experience (ideally within an office environment)
  • Good general level of education
  • Eager to contribute to the success of the company
  • Excellent time management skills
  • The ability to work under pressure
  • The ability to work at a pace
  • Must be able to use Microsoft Word, Outlook and Excel
  • Must be organised, able to work under pressure and work to targets and deadlines
  • Excellent communication and interpersonal skills able to speak and write in fluent English
  • Excellent telephone manner able to handle challenging calls and difficult candidates
  • Must be resilient and motivated to learn and improve
  • Must be able to handle challenges and setbacks
  • A team player, willing to go the extra mile
  • A ‘can-do’ attitude
  • Must be confident and outgoing
  • Must be able to demonstrate independence
  • Must have attention to detail
  • Must be able to use own initiative

About this employer

Tempting Recruitment first opened our doors in 2018 and since then we have gone about rapidly growing our business and market space. We have offices based in Croydon, London and Dartford, Kent, but our reach stretches throughout the whole of the United Kingdom. We are a vastly experienced and friendly team who strive to be successful at what we do.

 

OUR MISSION

 

Our mission is to be a leading global recruitment brand known for developing professionals and helping business thrive through great client partnerships and career development. Inspiring ambitious achievement, delivering results, ensuring value for all, and providing continuous employment opportunities. Utilising our expertise and our values in the work we do, the people we place and the companies we serve.

 

OUR VALUES

 

·       Exhibit Company Values at all times

·       Add Value

·       Exceed Targets

·       Go the extra mile

·       Work to Excellent

·       Resilience

·       Consistency

·       Proactivity

·       Work with integrity and respect at all times

https://www.temptingrecruitment.co.uk/ (opens in new tab)

Company benefits

  • 28 days annual leave including bank holidays
  • The day off on your birthday
  • Pension scheme
  • Regular social events 
  • Opportunities career progression
  • A modern working environment

After this apprenticeship

There will be ongoing opportunities for further training and career progression for the right candidate upon completion of their apprenticeship.

Ask a question

The contact for this apprenticeship is:

THELIGHTBULB LTD

Andrea Gregory

andrea@getsetuk.co.uk

07764969337

The reference code for this apprenticeship is VAC2000017090.

Apply now

Closes on Tuesday 31 March 2026